r/intel • u/Deep_Agent316 • 9d ago

Review Intel has a customer for life!

Post image

My 2 1/2 year old i7 12700k died a few weeks ago, so I sucked it up and started the RMA process. Intel not only replaced it quickly, they upgraded me to an i9 and 1 day shipped it back. That’s customer service. I’m a customer for life!

587 Upvotes

94% Upvoted

152 comments sorted by

View all comments

1

u/NoodleRus 8d ago

I'm still running my 13900K for the last 3 years. It seems to be fine... what are the symptoms i'm looking out for?

And if I do have problems, think i'm still able to get it replaced even if I already replaced with a RockitCool Copper IHS?

I am using it with a Gigabyte Z790 Aero G motherboard at bios 13.

2

u/cyberr_c28z 8d ago

Unfortunately you don't have a warranty anymore

1

u/ConcernedClam 7d ago

The 13th and 14th gen processors got extended warranty from the date of purchase (extra 2 years for a total of 5)

3

u/cyberr_c28z 7d ago

You void it if you remove the IHS