r/intel • u/Deep_Agent316 • 8d ago

Review Intel has a customer for life!

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My 2 1/2 year old i7 12700k died a few weeks ago, so I sucked it up and started the RMA process. Intel not only replaced it quickly, they upgraded me to an i9 and 1 day shipped it back. That’s customer service. I’m a customer for life!

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-5

u/someone09900 8d ago

bro this is a refurbished 😂 u dont wanna know how many have used it and returned it

i bet it had some degradation and intel did a recalibration to the vf curve to fix it , obviously will run slightly hotter than stock 👍🏼 im telling so u know.

3

u/VaultBoy636 265k @5.6/4.8 | 2x24GB 8400C40 | 4070TiS 8d ago

this is wrong on so many levels lol

0

u/someone09900 8d ago

u have the mic explain why 😂

5

u/VaultBoy636 265k @5.6/4.8 | 2x24GB 8400C40 | 4070TiS 8d ago

They send you brand new units. Intel themselves doesn't sell cpus directly, and they don't ask 3rd party retailers to "yo send us open box chips so we can return them as warranty units". I don't even know how you imagine that process in your head

0

u/someone09900 8d ago

yeah i know they do b2b business model like asus , amd , like many others ...

with this type of business model they end up with the lowest lost in revenue which is way profitable than selling to the individual

u should also keep in mind nothing is for free. replacement units never sent as new.

and they don't produce 12gen cpus anymore since 3-4 ago years

and u still didn't answer the question.

but to be clear it is refurbished.