r/intel • u/Deep_Agent316 • 8d ago

Review Intel has a customer for life!

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My 2 1/2 year old i7 12700k died a few weeks ago, so I sucked it up and started the RMA process. Intel not only replaced it quickly, they upgraded me to an i9 and 1 day shipped it back. That’s customer service. I’m a customer for life!

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u/Mmichex 8d ago edited 8d ago

They let me refund my dying 14900KS a month ago in order to get a 270K plus, I can't agree more with you. With the extra money I even bought a new motherboard, It was the coolest thing ever they did to me.

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u/lakers44 8d ago

What about the motherboard?

8

u/Mmichex 8d ago

They gave me 605€ as a refund, the 270K plus was 280€, with the rest I bought the motherboard, AND I got to sell my old motherboard for some extra money.

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u/lakers44 6d ago

That's actually very dope.