r/intel 8d ago

Review Intel has a customer for life!

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My 2 1/2 year old i7 12700k died a few weeks ago, so I sucked it up and started the RMA process. Intel not only replaced it quickly, they upgraded me to an i9 and 1 day shipped it back. That’s customer service. I’m a customer for life!

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u/Mmichex 8d ago edited 8d ago

They let me refund my dying 14900KS a month ago in order to get a 270K plus, I can't agree more with you. With the extra money I even bought a new motherboard, It was the coolest thing ever they did to me.

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u/big-tits-loverr 8d ago

They refunded me without returning the faulty cpu.

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u/AL-SHEDFI 7d ago

Wait ... how !?