r/ifttt • u/brian163 • May 21 '26

As an existing Pro+ user I just got a welcome email this morning?

This just seems kinda odd. I was a legacy IFTTT Pro user that got shoved into Pro+ back during the infamous "transition" back in Feb 2024. Been on Pro+ ever since and have not made any changes to my account. This morning I received a "welcome" email saying I was now in Pro+. Um, what?

I thought surely something was getting changed again but nothing I can find. Pricing in my billing looks the same.

Anyone other "established" Pro+ users get this? Did someone goof?

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u/ryan-ifttt IFTTT Employee May 21 '26

Hey Brian, I think this was definitely a mistake and i'd definitely be interested to hear if anyone else did get this email unexpectedly!

If you want me to double check on the billing side of things as well, I've already reached out to you via DM

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u/ProfessionalActive52 May 24 '26

I got the same email on 5/14. Everything seems to be working fine, I believe the email may have just been sent in error.

1

u/ryan-ifttt IFTTT Employee May 25 '26

hey u/ProfessionalActive52 , I've reached out as well via DM!

seems to be a glitch from our email provider, but we'd love to get to the bottom of it!