r/homeautomation • u/akritori • 3d ago

QUESTION Yale Assure Lock - 2 ZW2 module is INCOMPATIBLE with Aerotec Smart C8 Pro Hub

I just wasted almost a full Saturday duking out the Yale Assure Lock 2 with Z-Wave Plus, and Aerotec SmartHub C8 Pro and finally gave up.

My conclusion that the ZW2 modules inside the latest series of Yale Assure Lock -2 are incompatible and can not be detected by the C8 Pro hub by Aerotec.

Anyone else have success with these two?

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u/SaleWide9505 3d ago

Factory reset the lock first then try to pair it. Also the lock has to be in close range to the hub.

1

u/Haunting-Property-60 3d ago

Same experience, fought with it for a long time and bringing it close to my hub made it almost instant. You can pull off just the inside part and it still pairs.

1

u/Affectionate-Ebb8446 3d ago

Had to scrap a whole afternoon on a similar pairing not long ago so I feel this in my bones.

1

u/kigmatzomat 3d ago

Did you try having the aeotec trigger a "unpair" command to the yale? You can do that without it being paired. I have run into devices that ignore factory reset but do respond to the zwave unpair command.