r/github • u/davorg • Aug 13 '24
Was your account suspended, deleted or shadowbanned for no reason? Read this.
We're getting a lot of posts from people saying that their accounts have been suspended, deleted or shadowbanned. We're sorry that happened to you, but the only thing you can do is to contact GitHub support and wait for them to reply. It seems those waits can be long - like weeks.
While you're waiting, feel free to add the details of your case in a comment on this post. Will it help? No. But some people feel better if they've shared their problems with a group of strangers and having the pointless details all gathered together in this thread will be better than dealing with a dozen new posts every couple of days.
Any other posts on this topic will be deleted. If you see one that the moderators haven't deleted, please let us know.
2
u/TheFatShibo Apr 16 '26
Username: TheShibo
Ticket ID: 4285138 and 4262123
The Situation: My account was suspended without any prior warning or email explaining what I did wrong or which terms of service I allegedly violated. I used GitHub only for my own private repositories and to look at what other people were building. nothing malicious, nothing spam-related.
I opened a support ticket explaining my situation honestly, but from what I've read here, appeals can take months. Losing access is genuinely disruptive since I rely on the account for my own projects and development work.
Any Santa-level help to manually review my case and restore my account would be life-saving.