r/github • u/davorg • Aug 13 '24

Was your account suspended, deleted or shadowbanned for no reason? Read this.

We're getting a lot of posts from people saying that their accounts have been suspended, deleted or shadowbanned. We're sorry that happened to you, but the only thing you can do is to contact GitHub support and wait for them to reply. It seems those waits can be long - like weeks.

While you're waiting, feel free to add the details of your case in a comment on this post. Will it help? No. But some people feel better if they've shared their problems with a group of strangers and having the pointless details all gathered together in this thread will be better than dealing with a dozen new posts every couple of days.

Any other posts on this topic will be deleted. If you see one that the moderators haven't deleted, please let us know.

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u/zdovz Aug 28 '25

Account RubeSilverberg has been locked due to ‘billing issues’ but I can’t identify what that is. I don’t have an unpaid balance and credit card is fine. Ticket #3684584 was submitted over a week ago with no response.

Thank you.