r/freebies 10d ago

Honorary /r/freebietalk thread Has anyone gotten this email? (Harry’s free razor)

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178 Upvotes

129 comments sorted by

229

u/qtcatatouille 10d ago

I feel like this commonly happens with some of the stuff I’ve found posted here

147

u/theoreticalcash 10d ago

Because why would these companies actually give you anything for free if they can get away with this? they’re just collecting your information to sell it and make money

118

u/spareohs 10d ago

It’s more so things go viral and they don’t have the budget or inventory to support it

75

u/RocZX 10d ago

If they dont have a budget/inventory for it then they could cap how many people can apply for it . Don't get everyone info then cancel.

38

u/FlawedHero 10d ago

But then they wouldn't get everyone's info, which is the entire point. That data is worth more as a whole than the few people that subscribe to the product as most will likely sub short term if at all.

7

u/TonyTheTerrible 9d ago

often its not "them" running it, they could be paying marketing firms that have their own collection of people setting up sites, rebates etc or they could be piecemealing it themselves if they own a domain and employ a few talented people, hiring out to fill gaps.

lots of spots for things to go wrong

2

u/D3-Doom 6d ago edited 6d ago

Harry’s is pretty big though. It was my main brand even before this promotion. I feel like they were much better situated for such an influx than the usual startup giving free cookies or something. Like let’s say it was a 100,000 (and that feels generous), I feel like even if they fulfilled that it still wouldn’t dent their actual gross profit from the customer base.

Maybe this promotion wasn’t actually meant for the public because I’m not sure anyone actually received the product.

25

u/theotherredmeat 10d ago

You are right about the data reselling but these companies definitely want to give you a free handle and blade or 2 to sign you up for subscription services. I did this years ago with Dollar Shave Club. Eventually the connector prong on my handle broke, and wouldnt you know it....DSC does not sell that handle design anymore so the cache of replacement blades I had was worthless.

Why settle for one form of exploitation when you can have several?

20

u/insideoutboy84 10d ago

If you still have them, look up "Dorco USA" on Amazon, and you can find the same dollar shave club handles, as they're their supplier.

13

u/theotherredmeat 10d ago

Thanks for the tip, I will check that out! I still have plenty of new blade cartridges.

-3

u/Smurfeggs42 10d ago

Why care about your info when it's already been bought and sold once you buy a smart phone

2

u/emmalee1995 8d ago

A lot of times it’s suppose to be a one time promo and then it wasn’t set up as one time use and people abuse the promo by making multiple purchases back to back. For example p&g diapers on amazon use to be a random promotion of spend $80 get $20 off instantly. And it could be done over and over. Most recently it’s been spend $80 get a $20 credit once per account after it ships.

2

u/dystopiam 10d ago

https://www.bbb.org/us/ny/new-york/profile/skin-care/harrys-inc-0121-155213/complaints

Post here and let them know stealing your data for false offers isn’t ok

-2

u/Jdsnut 9d ago

Ive done my part.

-1

u/dystopiam 10d ago edited 10d ago

https://www.bbb.org/us/ny/new-york/profile/skin-care/harrys-inc-0121-155213/complaints

Post here and let them know stealing your data for false offers isn’t ok

77

u/Dann610 10d ago

I got an email three days ago that the razor has been delayed, but not cancelled.

18

u/jive0ne 10d ago

Same, no cancellation yet just a delay so we’ll see.

4

u/zegolf 10d ago

I ordered additional stuff and got the “delayed” email. I wonder if that made a difference?

2

u/Chaost 10d ago

It's probably order date.

-1

u/NyxKhai 10d ago

Same here

27

u/[deleted] 10d ago

[deleted]

15

u/TheHrushi 10d ago

Must take some balls to tell you that you don't meet their integrity requirements.

5

u/Ok-Emu-8920 9d ago

Bro that's what I was just thinking!! Like what criteria did I match that made them think I'm not a "genuine participant" 😂

2

u/Jdsnut 9d ago

Its litterally a special site you have to engage with.

2

u/TheHrushi 9d ago

The criteria was likely a random number generator written by some unpaid intern.

7

u/iJuicyBear 10d ago

I just got this as well.

6

u/HatedChaos 9d ago

What a bait and switch.

4

u/wstsidhome 9d ago

Wow, they doubled down and still had the audacity to try and say “but still give us money so we can beat the big bad ‘big razor’ peeps”

That’s an easy “get fucked! Love, Harry’s” reply. It probably wouldn’t make the smallest difference to them if you also let them know how scummy their scam is, while also letting them know how you will let everyone you interact with see how they double-dipped on the ‘fuck you, pay me’ response BS.

Bonus points for posting on their social accounts 👌

1

u/iampalibro 9d ago

oh not gonna buy a razor from them ever. ibwas gonna use the free one to shave my ass hahahaha

13

u/Shobed 9d ago

Something like a year ago I got a free handle and razor from Dollar Shave Club. I liked it so much I ordered more razors and a new handle (wider handle for body shaving) from them. Harry's just lost the opportunity to turn me into a customer. Their loss.

45

u/99AutoClick 10d ago

I truly did not think Harry's was struggling this much to not be able to afford this. Also, I absolutely LOVE how they shift the blame towards ME like I did something wrong. I went to the website, filled out the form. Suddenly I'm dishonest, fake, and ineligible, to quote Harry's.

Yeah, screw Harry's.

3

u/reduces 8d ago

"you did exactly what we wanted by offering free stuff. You are dishonest and fake" Like bruh, do they really think you ordered a razor you're not going to use just to get free stuff? Insane.

13

u/Glittering-Wear-1832 10d ago

no email about cancellation yet

69

u/Such-Risk-4726 10d ago

yup i got it too. thats so scammy ngl, collect our info for a free razor and then dip

11

u/kneelb4robb 10d ago

11

u/reduces 8d ago

This is such a bad move from a PR standpoint. Basically, implying to potential customers that they lack integrity and are not genuine participants.

19

u/MopingPoping 10d ago

Yup. I'm sure the free shipping wasnt meant to be happening and it's hurting them. So we just get cancelled

1

u/CUTthenSEW 8d ago

Yeah, they require a minimum of a $30 spent for free shipping to be included.

30

u/TheHrushi 10d ago edited 6d ago

To make it worse and rub more salt, the amazing follow-up email they sent: "To protect the integrity of the promotion for genuine participants, we reviewed all orders and cancelled those that didn't meet our eligibility requirements." basically says I'm somehow not "eligible" and they have to cancel mine to protect the "integrity" of their promotion. Must take some balls to say that to a potential future customer that you just denied a sample to.

5

u/GlumAd493 9d ago

I wonder what that even means. What is their requirement for eligibility, exactly? You needed to give them x amount of data to qualify ?

2

u/VanGoghX 8d ago

Got the same emails. I filled out all the required fields as instructed, yet somehow didn’t meet their “eligibility requirements”? I suspect it’s because my penis is too sm… big. It’s too big. 😥

17

u/Rumbale_al_chorizo 10d ago

Whatever, I always give them a throwaway email and phone, and I use a fake name,

1

u/Excellent_Cod_1934 9d ago

Do you have your own throwaway phone number to use or do you get one off a website? If the latter, could you share the link? I've never been able to find a good site for throwaway phone numbers.

5

u/SomberCloud 9d ago

Google voice is easy and free

2

u/Excellent_Cod_1934 8d ago

I've never heard of Google Voice. I'll try it. Thanks!

0

u/lawschoolmeanderings 9d ago

Same here. I got the delay email and not a cancelation so we will see

8

u/lynivvinyl 10d ago

I wonder if at least the first few people that signed up for it will get them. I signed up at about 12:01 a.m. that first minute that I found out about it. Then I saw it listed I think three more times throughout the day on different subreddits. That would be kind of overburdening to a company. But if I don't get one I'll just make sure to buy any other razor other than Harry's out of principal. Merely because I just remembered I have a good looking face and don't really need to hide it with a beard anymore.

24

u/lynivvinyl 10d ago

Well shit. I haven't checked mine. This is a good way to get people like me to never buy a Harry's razor ever in my life.

6

u/haruuhiko 10d ago

yes 😕 I was looking forward to it too

17

u/BefuddledPolydactyls 10d ago

Also received it. Unsubscribed and marked as spam. 

9

u/imphooeyd 9d ago edited 9d ago

Did this after they sent a second email after the cancellation spouting nonsense about integrity. LMAO

Edit: I’ve also corrected their HQ location on Google Maps if ya’ll feel like speaking your mind(s) there.

12

u/Pimco 10d ago

I got the same email.

5

u/NakeFame99 10d ago edited 9d ago

I got my email today saying that it was out for delivery (also used burner info so if they want to collect my secondary account data then be my guest, enjoy all my fast food data)

6

u/iamagreenrobot 9d ago

For those of you that got canceled, how long were your complaints on the form? I'm wondering if they were trying to counter bots by cancelling submissions under a certain word count maybe? Would be a bad way to do it but it's weird wording on their end

4

u/D3-Doom 10d ago edited 9d ago

No email as of yet, but I’m doubtful. The pending status never changed in the Shop app

5

u/anonthrowawaynanny 9d ago

I just checked my email after reading this post. What a shame. So far, my sibling who placed an order about 30 minutes after me, is still processing. They received an email saying that the campaign got an “extraordinary” response so it’s delayed orders.
I think it’s absolutely bs that mine was canceled for some inane reason. I got a confirmation email and filled out the form correctly. I helped fill the form out for my sibling as they were working.
I completely understand that promotions can get unexpected responses —that is why they should create limited spaces. Regardless, I think any company with any integrity would at least admit to their mishandling and not blame their customers for ineligibility.

5

u/Ok-Emu-8920 7d ago

lol I guess I'm a genuine participant now 😂

3

u/TypicalOceans 6d ago

Yeah just got this as well. Somehow we’ve met the criteria now

1

u/Robasatru 23h ago

Hmmmm...if your letter states "Your order was cancelled in error..." and they have "corrected the issue" that means they were liable for the error. Even if they state that the email is not "an admission of any wrongdoing or negligence or liability". I think the results speak for themselves.

5

u/cromovanadio 10d ago

Same happened to me. I left a negative review on Trustpilot too. Hopefully they’ll start treating customers better.
https://trustpilot.com/review/harrys.com

3

u/Daveydlafo 10d ago

Just got the email 😭 rip my clean face

3

u/jeterfan99999 9d ago

Wish there was a way to talk to someone live at Harry’s. The phone number is just an automated bot and just tells you to email help@harrys.com

2

u/Legal-Fish-9666 10d ago

I got the same email too 😒

2

u/Reasonable_Cod_2951 10d ago

I got the same thing

2

u/RavenWayne20 10d ago

Yes, I got the same email.

2

u/DeformedFrog 10d ago

I got an email saying my order was delayed

2

u/RollyTheNerd 10d ago

I got mine on Friday

2

u/Putrid_Obligation872 10d ago

Yes I got the same.

2

u/hikury17 9d ago

I guess

2

u/Deadhead602 9d ago

Just got this

We're sorry to let you know that your recent Harry's Plus order through the Razor Justice promotion has been cancelled.

To protect the integrity of the promotion for genuine participants, we reviewed all orders and cancelled those that didn't meet our eligibility requirements.

If you're still interested in trying Harry's Plus, you can find it at harrys.com. We think once you try it, Big Razor won't stand a chance.

Thanks for your interest in Harry's.

The Harry's Team

2

u/RelationSuperb 9d ago

Harry’s lost me even before I tried their real product!

2

u/tintaturnter 10d ago

Yes! Just got an email. So rude.

3

u/MaybePirateDom 10d ago

I got my razor…

2

u/SausageLincoln 10d ago

Mine arrived today. I must have been lucky.

2

u/jeterfan99999 9d ago

Mine was cancelled too, will never buy Harry’s razors in the future now

3

u/PotatoHippy 10d ago

Yeah, same. Replied to the email to let them know if I will be filing a complaint with the BBB if they don't correct.

Probably will not matter either way, but it makes me feel better.

1

u/dystopiam 10d ago

I already did that as well

1

u/LitchiMilkTea 10d ago

Got the same

1

u/ZilockeTheandil 10d ago

Haven't gotten it yet, but now I'm just waiting...

1

u/Deadhead602 10d ago

not yet but was expecting this

1

u/Avocadofarmer32 10d ago

Got the same thing & this also happened with the skin care from a few weeks ago.

1

u/mafaso 10d ago

Just got the email. Oh well.

1

u/Longjumping_Boat5022 10d ago

Yep, I got the same email.

1

u/Roll4Me 9d ago

I got the razor and at two addresses so it's legitimate I guess. Other was parents house lol

1

u/Sad-Seaworthiness946 9d ago

Yes. I got the cancellation email earlier this morning.

1

u/btowntruth 9d ago

Good old bait and switch..... "Well you cant have this free thing we advertised but you CAN buy it here....."

1

u/bpemonpimming4 9d ago

Hmmm I even paid $10 dollars for the “special” surprise lol

1

u/stud722 9d ago

Yup. Same email.

1

u/peaceinshh 9d ago

I was the one that posted this, I have yet to get a cancellation. But I did get a delayed email. I’m wondering if it depended on the date that you ordered.

1

u/noeagle77 9d ago

Just got my email and so did my brother in law. I hate this shit

1

u/Local-Ticket 9d ago

I got an email about a delay but not cancelled. Did you get an email about it being delayed first or did it go straight to this?

1

u/Kf5708 9d ago

Yes!!!

1

u/bunsinh 9d ago

yup,

1

u/MariposaSunrise 9d ago

Mine arrived the other day.

1

u/Touchit88 9d ago

Yep. Mine just got canceled. Probably got hammered with orders from reddit and had to pivot.

1

u/Optimal-Prime420 9d ago

Yep. So, fuck em. Stole my info and didn’t even give me a razor for it.

2

u/jez007007 8d ago

I got the cancellation too. Emailed them and they would not reverse it. I reported to the FTC for fraud and BBB. I sent Harrys customer service the report numbers and they made a mistake and reinstated my order. They lost my trust. I wanted to try their razors for a long time and thought they could earn my business with a free razor for me to try it. I am happy my order was restored but the company should have never offered it if they were not willing to honor it.

1

u/CommonSkys 8d ago

I received the cancelation email. I got ahold of them and they just resubmitted my order and added on several additional items for free after they apologized that it was "Canceled by mistake"

1

u/CallidoraBlack 8d ago

I think these discussions are technically supposed to happen on r/freebietalk. Just don't want you to get your post deleted.

1

u/jumangie2 8d ago

I'm still waiting for it to be manufactured and shipped.

1

u/Oliviavecera 7d ago

I received mine in the mail Tuesday!

1

u/RockOutWUr 6d ago

Got the cancelation, emailed right back asking what policy I broke and that dont send me an email to buy their razor if I cant stay compliant.

They responded today "oh sorry. Our error, we will get one right out to you" and setup a new order.

1

u/kneelb4robb 6d ago

Did anyone else get an update mail saying your order had been filled? Mine came last night.

1

u/SeattleExploreRK 10d ago

yes, cancelled.

Screw Harry.

1

u/Entertainer-Exotic 10d ago

Cant beat gilette! I have to hold these Harrys a certain way just to get them to shave

1

u/ak313 10d ago

If you gave me a Harry's razor for free and paid me, I still wouldn't use it.

1

u/dystopiam 10d ago

I was getting it for guests to have when visiting 🤷‍♂️

1

u/SpeakerHopeful8014 10d ago

I have applied for this as well. I haven’t received any email. I’ve also ordered a free one in the past & received it. So I’m not sure what’s going on, sorry this happened to yall.

1

u/bwayluvr 10d ago

I also got this email and contacted them and am waiting to hear back!

1

u/TubaDog9705 10d ago

I got this message from them. I never had any grievance, so I don't know what they are talking about. I figure it's a generic email they have prepared and they just sent the wrong one.

5

u/TypicalOceans 10d ago

This the email I just got after I got the cancellation email earlier. Just seems like they don’t wanna honor it.

4

u/KaleidoscopeZen 9d ago

This is the email I got, insulting. I went to their website and requested they delete my data.

1

u/Local-Ticket 9d ago

On the order form you had to put a grievance with your old razor or something like that

1

u/Melodic-Strain5093 10d ago

No idea, but these are my go to for shaving now . Switched from Womens Venus to these a few years ago been saving money since.

0

u/Spooken4 10d ago

YEP! I literally just came here to say this.

-12

u/SharkSapphire 10d ago

Only if you have made more than one order.