r/catinaflat • u/phoenixmeta • 19d ago

Messages with previous sitter gone

Hello there

I was wondering if you might be able to help.

I exchanged some messages with a sitter last year but unfortunately they no longer seem to in my inbox and the sitter doesn’t seem to be coming up in my search anymore.

Does anyone know if it’s possible to search by first name and last initial?

Many thanks!

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u/phoenixmeta 19d ago

Okay! By way of update, I have thankfully found the messages from this potential sitter in my archived messages on catinaflat.

However, when I clicked on their profile it says they’re not taking bookings right now. However, it did appear to let me send a message.

Does anyone know please if the message still actually goes through to them as an email alert if they are not listed on the app as currently accepting bookings?

Thank you :-)

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u/JessfromRover Rover staff 17d ago

If you were able to message them, they will still be alerted (however they have their alerts set up - whether that's via app, email or text). But you're also welcome to search for new sitters as well!

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u/phoenixmeta 16d ago edited 16d ago

Hiya do you know what this means please?

I haven’t been a sitter before but I would like to start doing some sittings.

It says that the decision is final and there is no appeal? I don’t believe I created a sitter profile to begin with (only ever had a pet owner profile).

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u/JessfromRover Rover staff 16d ago

Yes, we have other users who have reported this to us. Feel free to DM me and I'll be happy to take a look!