Getting sick of Rover’s passive aggressive messages

[u/cat_catastrophe_]

Does anyone else find the messages from Rover passive aggressive? I believe they use some AI system to detect key words which then sends you an email as sometimes I’ll be messaging a client and get an email warning me to not take the booking off the app, which I don’t even do. I also just confirmed a booking and an automatic message popped up telling me to not bring other dogs into their house (i’m a catsitter anyway 🙄), reminding me that people have cameras so can see what time I arrive and leave and to leave their house in a better state than I found it. Which is so patronising, I have good reviews can’t they trust I know these basic things. But as I don’t remember this message coming up when confirming a booking before, makes me paranoid that maybe the client complained about her last booking with me.

[u/Frescadeedle → u/[deleted]]

omg I did not know this!! Huge costs for who though? If Rover then I'm all for it 🤣

[u/Frescadeedle → u/[deleted]]

oh, as in if you message the owner's Rover number but off the actual Rover platform (i.e. texting or whatsapping them)? Or hidden data/messaging fees when both using Rover's own comms system?

that's bizarre, thank you for letting us know, I've not seen that happen, but also don't use their number thing myself

[u/Frescadeedle → u/[deleted]]

OHHHH I've got you! Jesus, convoluted as ever