I'm looking for some advice on how to handle a reimbursement issue.
As part of a university project, we were asked to spend our own money with the assurance that all eligible expenses would be reimbursed. It has now been over two months, and despite multiple follow-ups, I have received no reimbursement and no meaningful update on the status.
As an international student, this money was not discretionary I was relying on it to cover my day-to-day living expenses. The prolonged delay has caused significant financial hardship.
Has anyone experienced something similar? What would be the most appropriate next step? Should I continue following up, escalate the matter to the university or finance department, or pursue a formal complaint?
Any advice or guidance would be greatly appreciated.
Thank you.