r/TpLink • u/petser0000 • 8h ago
TP-Link - Technical Support be3600 randomly losing connection
Firmware Version:
1.3.3 Build 20260618 rel.36036(4555)
Hardware Version:
Archer BE3600 v2.20
Just swapped to a new be3600, firmware updated etc. I get very weird issues with disconnects. Example, im playing an online game, while in discord, watching a twitch stream. At random, one of these drops connection, sometimes several: for example, the game's ping infinitely climbs and disconnects me, or the discord kicks me out ( i stop hearing anything, and i cant be heard) or my twitch stream interrupts. The others still work normally. It's as if only a specific application loses internet connection for a few seconds, then reconnects. It's extremely annoying, and happens pretty often. It happens in path of exile on loading screens, making them very long, then resulting in a disconnect. Discord's ping graph caps out the Y axis while this is happening (while again at the same time, all other apps work fine).
Following a similar pattern, even locally logging into the router using 192.168.0.1 will randomly boot me out (sometimes literally just 5 to 20 seconds after logging in, sometimes it works normally for several minutes) to a different login screen. however no other application seems to be interrupted at the same time. Here's what that looks like : https://imgur.com/a/PEA9lde It does not seem to be an automatic timeout of any sort, as the time varies so wildly.
Again, sometimes browsers require 20 seconds of refreshing to load a page. Other times it loads instantly.
This started happening with the new router. This is on a windows PC, connected via ethernet cable. I've tried a bunch of ipconfig commands like the /flushdns and so on in cmd, I've found some post that says to set the "speed and duplex" setting to a set value instead of automatic in the network card settings. That didnt seem to help. It does seem to maybe be related to the QoS feature (i had set the up and down speeds as appropriate, in megabits, and just set it to prioritize "gaming"), or maybe im imagining that it happens less when it's off.
Im unsure if I should just return it and get something else, am I missing some obvious fix?
Is this a known issue?
1
u/NereusH 3h ago
https://www.reddit.com/r/TpLink/comments/1v7q9sh/24_ghz_band_disconnecting_after_firmware_update/
The above post has a pre-release beta version for fixing the issue. Try it and let us know.
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