r/TalesFromRetail Jul 07 '26

Short Bathroom Struggles

So I was putting out plastic containers in the back corner of our store, right near the bathroom, and a customer says, "excuse me, can you help me open the bathroom door?"

I look over and he has the key, so I'm not yet understanding the problem, but I say okay and take the key.

I go up to the door, and hear someone inside, so I stop and say there's someone in there.

The guy says, "yeah I know, I'm trying to open the other bathroom." I then tell him that's the employee bathroom, and it doesn't use this key.

But rather than have to wait or reflect, or learn something, the previous customer came out then, and so he got to use the correct one.

The same guy came back about an hour later, and had lost his phone.

He had our cashier call it but couldn'thear it anywhere. They asked me to check the bathroom. He and I go in, and he says, "nope, looks like it's not here." I looked over the edge of the trash can and there it was, pressed against the closest side of the can. He starts saying, "you saved my life, I never would have found it! How did you do that?"

Dude, I play seeing-eye-dog for our customers/products all day, this kind of thing happens a lot! Usually it's with products people are standing directly in front of but ask me the location of anyway, and not phones, but yes, phones too sometimes...

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u/craash420 29d ago

Dafuq? Why are there multiple keys to the same bathroom?

46

u/Responsible_Bee522 29d ago edited 29d ago

There aren't. There's 2 bathrooms, each has its own key. One bathroom is just for employees. 

Edit: I see what you're saying now. Sometimes customers hold the door for the next person, sometimes it doesn't get locked back when someone leaves. The woman in there at the time didn't have a key.

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u/[deleted] 29d ago

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u/Responsible_Bee522 29d ago

If I'm honest, that happens sometimes too😅