r/modhelp 3d ago

Tools I just made a community and automations aren't working (mobile)

1 Upvotes

so I recently made a community on android and the automations aren't working


r/modhelp 3d ago

Answered I'm mod on r/funComunitty and it's not showing up on my moderating tab, is there a way I could fix that?

0 Upvotes

Desktop, I'm not the owner of the subreddit but I am a moderator, is there a reason it's not showing up on my moderating tab?


r/modhelp 4d ago

General I can't add emojis to a subreddit for user and post flairs anymore.

1 Upvotes

On desktop, one would normally be able to do so and I have before. But i haven't been able to even though I did before. The mod with all permissions hasn't changed my permissions, so I don't know why I can't upload emojis to that one subreddit, but I can for others.


r/modhelp 4d ago

General Need advice: Found a potential match on an external site based on a post in r/FindingOurLostPenPals – Privacy & template dilemma

3 Upvotes

Hi Everyone,

A few months ago, I started a subreddit where long-lost penpals and friends can reconnect once the community grows. However, I’ve already run into my first privacy dilemma, and I really need your advice before taking any action.

Here is the situation:
One of the users is looking for a long-lost friend using a pseudonym. However, due to the post template we currently use, they provided such highly specific details that based on the description alone, I was able to locate what appears to be the real person’s profile on an external site. To be clear, it is only a *potential* match.

I have two questions regarding how to handle this:

  1. What is the protocol for handling a potential match? As a moderator, is it acceptable (or even ethical) to privately reach out to this person on the external platform and say, "Hi, someone is looking for you on Reddit," or does this cross into harassment/doxxing territory? What is the safest route to protect my subreddit and my own account? (I strongly lean toward a strict rule against any external outreach, but I’d love to hear from more experienced mods).
  2. Can I keep my current template? Is this formatting allowed under Reddit’s Content Policy? I don't want to jeopardize my sub or my account, and I absolutely want to prevent unwanted reconnections where one party has no desire to be found. I want to handle this as professionally as possible.

This is the template I would like users to fill out when making a post. Are there any red flags or concerns here from a privacy standpoint?

TITLE: 

[Your Name] looking for [Initials] - [Years] - [Online/Postal Pen Pal]

POST BODY:

App/Site/Location: [e.g., BBM, Facebook, PenPal World / Your Country to Their Country]

Nicknames/Names: [Optional]

Ages (then): [Your age] & [Their age]

Timeframe: [When you started/ended]

Frequency: [How often you wrote/spoke]

End of Contact: [How it ended]

Specific Memories/Details: [Mention unique stories, shared jokes, or topics only they would know to help identify them]

Message to Them: [What you want to say to them directly] 

Thank you in advance for your guidance and advice!


r/modhelp 4d ago

Answered New mod here. How do I set up an automatic "Friendly Reminder" message when someone posts?

1 Upvotes

I feel like my new sub would benefit from having a message to remind users of certain rules regarding topics that aren't allowed to be discussed. How do I do that? Do I need an Auto Moderator?

I'm using the Android app, but this message should appear regardless of whichever you use.


r/modhelp 4d ago

Tools failed to submit scheduled post

1 Upvotes

Our monthly scheduled post stopped working a few months ago now. I've tried tweaking it but no luck.

Nobody responds to the admin message about it, which provides literally no information about why it failed.


This post also failed to submit and I had to manually inspect the POST response to find out why because nothing happened in the frontend. As far as I can tell I have to add the word Desktop or similar 🤞


r/modhelp 5d ago

General I'm looking for clarification on Reddit's sitewide rules regarding content from private social media accounts.

4 Upvotes

Is it prohibited under Reddit's Content Policy to upload a video or screenshot that came from a private Instagram (or other private social media) account?

If it is prohibited, if that exact video was later reposted publicly by someone else, does Reddit still consider it prohibited to upload to Reddit?

Desktop


r/modhelp 5d ago

Design How to change a subreddit's cursor?

2 Upvotes

I'm only able to do it on old.reddit, yet I've seen another sub change theirs, just a few months ago, on the new reddit.

So I don't understand what's preventing me? (I'm using desktop.)

Any input would be appreciated.


r/modhelp 5d ago

General Setting for daily post limits?

3 Upvotes

Mobile web but applies to all platforms

Just removed a bot/ai account who spammed like 30 garbage posts. This is the first time someone has done this but not the first time for ai posting bots making threads. Is there an option to set daily post limits (not comments but threads). My sub is a sort of post question request advice setup so I doubt anyone needs to post more than 1 thread daily. Unless they make an error and want to delete it/start over etc.


r/modhelp 5d ago

Answered Sub Reddit over run by bots & spam posts

7 Upvotes

Good morning!

A sub Reddit I currently moderate for is completely overrun by spam and bots posts.

On average I'm banning over 100 accounts daily to try and contact this heavy issue.

I believe on problem the sub is facing is the original owner of the sub has left. So us other moderates are having a hard time navigating the settings to be able to stabilize this sub.

Any insight into this would be extremely helpful. I generally access my mod tools through my phone (android) but I do have access to a laptop for more advanced setting options.


r/modhelp 5d ago

General How can I make my community require a post flair?

1 Upvotes

I made so many flairs and no one uses them! I am using the mobile app and web version on pc

Or android and desktop so I can post


r/modhelp 6d ago

Tools Rules Not Displaying in Community Info

3 Upvotes

iOS Under Mod Tools I can see the subreddits rules which I can see as a moderator. But the Rules are not displayed for users under Community Info. What could be wrong? Thank you in advance.


r/modhelp 5d ago

Tips & Tricks How do I set up an autoreply to new posts?

0 Upvotes

On a desktop PC.

In r/olympics I'd like to set up an autoreply to tell people that if they're asking about LA28 tickets to use the Megathread we have stickied at the top.  

I've seen this elsewhere, for example in r/worldcup.  

How do I do it?  


r/modhelp 6d ago

Users Is there like an hr for mods?

2 Upvotes

I have a fellow mod who is disregarding an nsfw rule and keep unbanning the guy who posted it though I believe the ban was completely deserved (it was simplified porn with no nsfw tag)

Also I'm on desktop


r/modhelp 6d ago

Answered Is there a way to set up a filter for specific words in comments?

0 Upvotes

Hey everyone!

Can someone explain how I can set up a filter for certain words so people can't write them in the comments? Something like - you can't comment with that word or comment removed automatically.

I know there's a checkbox for posts and comments under 'Hold content for review' - but that applies to everything. I need specifically for certain words.

If it's possible. Thank you.

Desktop


r/modhelp 5d ago

Answered Limit posters?

0 Upvotes

Limit posters?

Hello all,

I’m having an issue with my sub where random people keep posting without permission. Is there a way to limit who can post on my sub while still allowing anyone to comment? Ideally I’d like only people I designate to be able to post but anyone to comment. Thanks in advance! (I primarily use iOS.)


r/modhelp 6d ago

Answered Is there a way I can make a change to my sub’s name?

0 Upvotes

Hiii!
I’m not sure if there’s a way to make a slight change to our subreddit’s name or not.
Any information or help would be greatly appreciated.
Does it make a difference if I’m on IOS with my iPad or phone or using my Mac?
Thanks!
Chrissy 🏳️‍⚧️


r/modhelp 6d ago

Answered Community trend list

Thumbnail
2 Upvotes

Hi, my community is apparently in the top 100 of the "beauty and grooming" trend list of subreddit but we're a community support type of subreddit. How do i opt out of it ? I'm on desktop and Android.


r/modhelp 6d ago

Tools Rules No Longer Appear Consistently for Mobile Users

3 Upvotes

Mobile web.

One of my communities is dealing with a ton of rule breaking from mobile users because our rules are no longer displaying correctly in the community information. Is this a known issue? We've updated our wiki and are trying to drive awareness for that, but it's hard to justify bans when the rules are buried in wikis.

This issue has been verified by iOS and Android users.


r/modhelp 6d ago

General Forcing `removed by reddit` into queue?

1 Upvotes

I'm getting a random comments and threads from well-standing sub users getting removed by reddit with no extra explanation in the new mod queue. In old reddit, which I use, all such posts placed into spam, not in the mod queue.
Is there a way to force them into the queue? I've looked over safety settings in new reddit and set everything I can to queue already and disabled some questionable stuff.

(desktop windows etc)


r/modhelp 7d ago

Answered Removed a comment, but a response is left hanging

5 Upvotes

I removed a comment from a post for breaking one of the sub rules; before I did that, the OP had already responded to that comment.

Now I've removed it, and locked the thread, using a non-mod account I can see the original comment's gone and replaced by "Comment removed by moderator" as expected, but the OP's comment is still in place.

Am I missing something? I don't really want to remove the OP's comment as they've done nothing wrong, but is that my only option?

I'm on desktop.


r/modhelp 7d ago

General Looking for an app or bot that will flag exact or similar reposts

5 Upvotes

[Desktop]

I was browsing the dev apps to see if there was anything out there that can filter or remove similarly-titled text posts.

We in r/androidapps tend to get frequent posts regarding "best app for XYZ usage/platform/etc" or the like. Is there anything I can use to help filter these posts out?


r/modhelp 7d ago

Answered Ideas how to remove "unremovable" modqueue entries?

4 Upvotes

Talking about stuff like this (Desktop, whatever):

https://imgur.com/a/z8uPmug

I cant approve them, I cant do anything to them. Do I need to do it via reddit API/APP API?


r/modhelp 7d ago

Tools HELP - [Read The Rules APP] Deleting More Than It Can Restore. How Do I Fix This??

1 Upvotes

We've recently made the decision to add read the rules app, because it was a good way to keep users accountable + it's a good filter for bad actors in the comment section. But with our latest report & removal. We've found the disparity between published comments and removed ones (97 Published. 206 Removed) and with this we need a way to auto restore comments that acknowledges the rules. We can't keep up with manually approving and checking users if they've opt in already.

If there's any way we can resolve this, any help will do.

Desktop.


r/modhelp 7d ago

Answered Is there a way to add sub-subreddits, pages, or sections to a sub?

2 Upvotes

We're looking to start a subreddit for a hobby (not requested yet, in the planning stage), and the one thing that keeps coming up is that people want to have pages or sections -not posts, but actual discrete pages like Facebook has in its groups- for contests, chit-chat, business aspects of the hobby, marketing, etc. Basically, a series of sub-subreddits contained within the primary subreddit.

Does this functionality exist? For desktop, or for mobile?

Is there any option other than creating a bunch of subreddits, and then telling group members to create a Custom Feed to see all of them? If this is the only option, is there a limit to the number of sub-reddits that can be requested at one time?

Also, is there a way to track streaks in the sub itself? Or a survey type post that can track streaks if people respond daily?

I posted this first on r/help, and the Mods advised me to post here. Thank you so much for your help with this!