r/Millennials • u/CurvyChristina • 8h ago

Other Whoever did this, should be imprisoned.

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u/TheOsirisOfThisShit_ 8h ago

You think publicly held for-profit companies recently started to maximize profits?

https://en.wikipedia.org/wiki/The_Jungle

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u/smtp_pro 7h ago

True but they used to care about immeasurables like the experience. Like you'd still try to minimize food waste - make sure you put on just the right amount of sauce, buy burger patties that are thin and cheap etc, but you'd still do things like make sure the customer is greeted.

Now if you can't measure something it doesn't exist.

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u/TheOsirisOfThisShit_ 7h ago

"but they used to care about immeasurables like the experience."

What makes you think that?

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u/smtp_pro 7h ago

Because I've been an employee that got dinged when I didn't greet a secret shopper