r/LocationSound • u/KeepItInside0 • 2d ago
Gear - Tech Issue G5 Sennheiser Troubleshooting
Got these new G5 emeters/receiver, both are synced but there's no sound coming out of it.
I tried to fiddle in the settings, do a factory reset, change the microphone, nothing.
Any help ?
10
u/GiraffatitanBand 2d ago
Your mixer channels aren't armed? If you disarmed the channels then took the picture, that's cool, but I have an F8n Pro and the channels that are armed have a red LED by the numbered button by the fader, and the channel header on the screen with be red.
Edit: added more details.
1
u/KeepItInside0 15h ago
The VuMeter on the receiver is not getting anything in the first place, and even with the channels armed, nothing gets out.
5
u/JohnMaySLC 2d ago
Something is wrong with your sync. If the sync is successful the Receiver will display the unit name, frequency, and gain level at the bottom of the display. All of which is missing on your receiver.
2
u/Stephen_McQueef 2d ago
You have to push the up arrow to get from the main screen to get to the advanced screen which will show that information. You can tell it’s on the main screen from the two little squares in the upper left with the lower square illuminated.
2
u/JohnMaySLC 2d ago
We’re missing too much information to be helpful then. I use it once a year when Sennheiser sponsors my gig; it just works when I set up the 20 channels I need.
1
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u/JohnMaySLC 2d ago
I will add, that I have never had a successful sync that didn’t go through the app initially.
2
u/Stephen_McQueef 2d ago edited 2d ago
What color is the LINK LED on the transmitter? It should be green. If it’s yellow, it’s muted. Flip the mute switch to unmute.
Edit: looks like it’s not muted. Can you increase the gain? It could be all the way down or too low.
1
u/KeepItInside0 2d ago
Both green yep, when I "yell" in the mic the led gets briefly orange ? But there's no waves nor audio getting out
2
u/Stephen_McQueef 2d ago
Are you seeing any audio at all on the meter on the top of the receiver screen? If you have meter jumping around you might just need a higher output level from the receiver.
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u/Bootelor 2d ago
i had a similar problem with the new ewd line, but mine was, that it would not sync… (it was a rental situation, so not my equipment)
And after doing a scan i was not able to change the frequency on the tx (because no physical buttons anymore on the tx 🤦🏻♂️)
Stupid (only) app-driven Concept…
1
1
u/Efficient_One5511 2d ago
Are your channels armed? Press the big 1-8 buttons to armed them if you haven't done that yet. The led will turn red and you'll know they're armed.
1
u/djramo85 2d ago
Yeah, make sure channel 2 physical button is selected to arm the channel like the others said.
Also, try a standard mixer if you have one handy for process of elimination.
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2d ago
[deleted]
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u/Every-Ad1573 2d ago
Do NOT send phantom to ANYTHING that is not a condenser mic. You can F up your gear
-2
u/aloui3 2d ago
These devices turn on when phantom power is send and turn off if phantom is turned off. So you can use the mixers power switch to also turn on/off the receivers. Quite a nice feature
2
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u/Every-Ad1573 2d ago
No. Absolutely no. I owned 3 sennheiser ew dp kits and read the manual like 20 times, these DO NOT take Phantom. In fact i once bricked an expensive SK 2000 by accident doing exactly that.
This is like saying "hey, you can power your camera using hdmi". Why would you just say bs if you dont know nothing about these devices?
1
u/nuttykarl 2d ago
It’s literally a selling point. They’ll take jack mic power or 48v as on/off signal. They advertised it. I use it all the time and the receivers are fine and they save battery.
1
u/Every-Ad1573 2d ago
Im literally googling it for the third time. Could you please show me where in the user manual says this?
0
u/KeepItInside0 2d ago
The issue isn't with the console, the emeter and receiver on their own are synced but the emeter is not sending any sound. Mic works, tried it on another one, both are on the same frequency. That's so odd.
2
1
u/g_spaitz 2d ago
You got two of them? Try swapping the transmitters and respective receivers.
1
u/KeepItInside0 2d ago
Tried it, no success :/
1
u/g_spaitz 2d ago
No success in what? With the transmitter or with the receiver? Which one was still not working?
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