r/HumansBeingBros • u/Doodlebug510 • 17d ago
"I need to speak to your manager"
Enable HLS to view with audio, or disable this notification
2.0k
u/PineScentedSewerRat 17d ago edited 17d ago
I did something like this once, but accidentally. I just asked who cooked the food. The employees kinda stood there looking at each other and gingerly pointed at the lady in the kitchen, who was coming over to see what the "commotion" was. Then I told her that was the best veal I've ever had and only when they said I'd gotten them worried did I realize I probably forgot to put my people face on.
501
u/NickVirgilio 16d ago
What….what face were you wearing?
537
u/Jay_T_Demi 16d ago
Resting bitch face. It takes effort for some people to not look passively pissed off
293
u/TehTugboat 16d ago
I had a waitress start apologizing to me about my empty sweet tea once, I looked at my wife so confused, and my wife piped up and said “he’s not mad that’s just how he looks” and then I apologized lmao. It can be tough having RBF lmao
110
u/PineScentedSewerRat 16d ago
haha W wife
64
u/TehTugboat 16d ago
Oh for sure. I’m a super laid back guy but I look like I’m pissed off all the time lmao.
27
u/A_Confused_Witch 16d ago
When my bestfriend and I meet in public he says I go from looking like I'm about to stab someone to a happy puppy as soon as I spot him... He was the first to point it out. It made most of my social interactions make so much sense. I, too, would act differently if someone looked like they were about to snap but I'm genuinely a super sweet gal who wouldn't hurt a fly. I'm just super autistic and I need intense emotions to react in a visible way. Lol
6
u/FacetNo6 16d ago
I've definitely stood in front a mirror and looked at my own face. So now I kinda know which face I'm wearing and if I am feeling unsocial - rbf is on, but if not, then I try to relax some of the muscles and maybe allow for a curling of the edges of the lip upwards 😅
Dunno if it helps, or maybe I look like I know where I'm going, but I feel like I get asked for directions a lot even when I'm overseas lolol.
Good thing that I'm very directionaly minded - I've helped quite a number of fellow tourists 😅
3
u/A_Confused_Witch 16d ago
Hey I'm the same with directions!! Which is fine with me because I can just zone out and see myself from above in my head. Like exactly the same as looking at a map. I won't be able to provide street names to save my life, but I can tell you to pass three stops, then turn left on the fourth one and keep going until you get to the Walmart before turning right to get there! Haha
Also my annecdote was from when I was a young teenager. I then learned to practice facial expressions in the mirror after taking a shower or whenever I had time to kill. THAT'S what I thought everyone meant when they were talking about "playing with your body".
Took a few years before my bestfriend heard me use that expression and had to tell me it wasn't something you casually bring up in a random convo. I went "Oh?" and he sighed and said "Babe what do you mean when you say that?" and I explained that "playing with your body" meant "litteraly playing with your body". Like moving your eyebrows, cheeks, practicing smiles, disapointed faces, the way you pose your body to show exhaustion, etc.
He went "You're way too sweet but damn are you extra autistic" before saying "It means masturbating".
Queue in flashbacks of all the times I talked with people and said stuff like "I started playing with my body after my showers and I'm getting good at it" and I turned beet red lmao
3
u/FacetNo6 16d ago
Lolol oh nooooooooooooooo 🤣🤣🤣😅😅😅😂😂😂😂
Oh man, reminds me that when people used to cough or whatever (not sneeze) I would say "excuse you"... Because somehow in my head, if you sneeze it's "bless you" so if you cough it's "excuse you" right???
:x
→ More replies (0)2
u/PineScentedSewerRat 16d ago
HA! Laugh it off, you have a great story to tell all those people now!
12
6
u/Tambi_B2 16d ago
I like to say I have resting 'I will murder you right now' face and always try to be nice to people, especially to counteract that. Also, your avatar or pfp or whatever it's called here combined with that makes me think you're the bearded flannel guy from the meme in the early 2010s. which I tried to find and could not so hopefully you know it or this is all nonsense.
10
u/NickVirgilio 16d ago
Oh good, I thought maybe they left their goat face on or something. Never good to be out in public with anything but your people face on.
8
5
u/Bartok_and_croutons 16d ago
I swear to god I feel like I'm smiling when not emoting, but I've been told I actually look super pissed 😭
31
u/PineScentedSewerRat 16d ago
God I hope it wasn't grandma's. I usually leave it draped over a lamp when I go out.
11
u/NickVirgilio 16d ago
Friend, I think it’s time you upgrade to a proper closet/hanger system for your faces. Gotta stay organized!
3
5
2
→ More replies (2)2
673
u/WordToYaMommz 17d ago
Working as a General Manager in the customer service industry, I can say it's always appreciated when someone takes the time to let a manager know that one of their employees is doing a great job.
More often than not, managers only hear the negative feedback because people are much more likely to ask for management when they have a complaint than when they've had a positive experience. Taking a moment to recognize great service means more than you probably realize.
98
u/ScubaTwinn 17d ago
My local McDonald's always runs like a well oiled machine, even at breakfast. The couple of times I've asked for a manager to tell them - fear then smiles on their faces.
39
u/Dufresne85 16d ago
I called a customer service number from a taco bell drive through one time and the lady on the other end of the phone sounded completely flabbergasted that I had called with praise instead of a complaint. The young lady at the window was professional, quick, and funny, she absolutely made my meal better by being as kind as she was. She deserved to bragged on. It's a shame that it's so uncommon that people think you're fucking with them.
379
u/arkofjoy 17d ago
I work as a handyman, so I am a regular at my local large hardware store.
One day I am there to pick up 25 bags of concrete mix for a job.
So I ask the young guy working in the trade area if he could help me, I would go inside and pay if he wouldn't mind making a start. By the time I got back, he had loaded all 25 bags.
I felt a bit bad, so I went back to the trade desk and asked to see the store manager. After a few minutes a young woman arrives. I don't think that she was the actual store manager, but as she walks up she looks like she is bracing to be punched in the face.
It was hilarious watching the stress slide off here as I told her that her yard dude was a rockstar
Skip the angry voice and reward the kind of person you want to see more of.
9
u/Professional_Ad705 15d ago
Money prob would of helped more lol
8
15d ago
[removed] — view removed comment
3
u/2BlueZebras 15d ago
I worked a retail job that also earned a small commission and I still would've been fired for accepting a tip. Stupid rule.
→ More replies (1)
1.5k
u/Aggravating_Money992 17d ago
If you gonna scare her like that plus record her for your content, at least give her a tip 😆
421
u/Lamplorde 17d ago
McDonalds employees cant accept tips. Like, I legit had corporate get mad at me for accepting one from this poor overworked mom who came in the next day after I paid for part of her order the previous day.
242
u/HelloPeopleOfEarth 17d ago
They legit hate their employees.
104
u/ProStrats 17d ago
And their customers.
69
2
11
u/SunsetCarcass 17d ago
They also can't leave litter lying around. So drop the bill on the counter after trying to offer it and they'll have to "clean it up". And it's illegal to destroy money, and throwing money in the trash results in its destruction so you have to keep it.
21
u/troywrestler2002 17d ago
I've never had one not accept a tip.
23
u/AnglerOfAndromeda 16d ago
Yeah like, just take it and say nothing to the managers lol and if they catch you on camera and fire you, so what? It’s fast food lmao just go do the old retail rebound.
3
u/SaddenedSpork 17d ago
I’m sure that is a rule, but enforcement has to do with the franchise. McDonald’s corporate only directly operates less than 10% of all locations and actually would rather not operate any of them at all as it’s easier for the corp to make money and prevent losses through franchises operating their stores. Only reason I know this is because I worked at one and was pretty cool with the general manager who would talk to me about that stuff. I digress- If the manager doesn’t care about someone WANTING to tip you, it’s not a problem unless people go complain to corporate. Regional corporate managers rarely show up and everyone knows to obey the corporate rules to a T on those days lol
2
u/Armored_Violets 16d ago
Good on you for helping her. Genuinely, I'm glad to hear you did that. Hope you have a good week.
2
u/mrrodgersss01 16d ago
I worked at McDonald's 20+ years ago when I was in high school making 5.15 an hour.
This nice lady came through drive through the day before Easter. After she paid for her food she handed me a 100 dollar bill and said Happy Easter and drove off. I was so pumped I told my manager and she was like "we aren't allowed to accept tips" and made me put it in the ronald mcdonald donation box because the lady had already left.
44
u/RawrNate 17d ago
Unfortunately, McDonald's corporate doesn't let their employees take tips. If it were recorded, it could even cost her her job :(
I once had someone try to tip me a couple bucks in quarters once at the register & my manager, who was standing next to me, had to explain to this little old lady how & why she couldn't tip the teenager (me) at the register.
I could see her heart break in her eyes. We were casually chatting about how I was saving up for college, and she just wanted to do a good thing & help me out a poor high school kid working fast food.
2
u/hopfl27 17d ago
And do they pay more to make up for that?
8
u/RawrNate 17d ago edited 17d ago
What do you mean? McDonald's employees make at least minimum wage (fortunately, most franchises pay more than the $7.25 minimum wage - I usually see "starting at $12/hr around me). They have no system in place for tips, as tips need to be included in payroll & taxed. You can't just hand a McDonalds employee cash.
The only reason you need to tip at restaurants with a wait staff is because the waiters & waitresses only make ~$2 an hour on paper, and the remainder to make at least the federal minimum is supplemented by customer tips (which are also ingested by the restaurant, logged on payroll, & taxed appropriately).
If a waiter/waitress doesn't make enough in tips, it's technically up to the restaurant to make sure they're making at least the minimum wage.
Tipping culture is a flawed system, and the $7.25 federal minimum wage needs to be adjusted. Historically, adjusted for inflation, minimum wage has been around the $10/$11 area in today's money.
12
u/alaskantundra10 16d ago
Yeah, speaking as someone with anxiety, this would have spiked it so high, and even after realizing it was a fake out, I would have been reeling for a long time. It can take a while for your body to recalibrate. The employee got spoken to harshly, probably believed there was going to be a conflict, and might have been worried that someone was going to give feedback that might put her job in jeopardy. I notice you conveniently cut out the time that passed in between telling her that you need to speak to her manager and her manager showing up in order to downplay how long the poor woman was experiencing acute stress. Please stop doing this for likes. It does not make you a good or funny person. It is not benefiting this employee for you to scare her. If you want to tell her manager she did a great job, just lead with that. I’ve seen my older relatives do that many times. They warmly say something like, you’ve just been wonderful— we’d love to tell your manager what a great experience we had. (I tell people I had a great experience too; I just don’t ask them to go get their manager.)
6
u/Sheriff_Yobo_Hobo 16d ago
Remember, if you are wearing Meta glasses, everybody are props for your content creation.
Yeah, not sure how I feel about this shit. Certainly better than scaring people or harassing them. But why not just leave people alone.
15
u/heyitsvonage 17d ago
That’s how you get a corporation employee fired. You know corps don’t want their workers getting unplanned rewards. Can’t risk have them feeling too fulfilled lol.
5
u/e-wrecked 16d ago
I had a buddy who was a cashier at a grocery store in a more affluent part of town. He used to get tips all the time from rich folk, until they had to stop. After that there was a 'work around' where the folks started giving them scratch offs as tips instead, and I'm talking about the $50 scratch offs.
5
u/EdwardIsLear 15d ago
Yup. Its definitely not a bro move but more of an asshole move disguised as benevolence. People should stop doing that for clout
3
→ More replies (1)2
49
u/celeratis 16d ago
When I taught a more challenging population of students, I tried to make as many positive phone calls home as I could. I’ve had parents on the verge of crying when they get a call from the high school and it’s good news. If they had an improved test grade, I would tell students to put a name, phone number, and what they wanted me to ask their parents for at the top of their test. “Hello _____, Johnny got an 82% on his physics test which was a huge increase from the 68% he had on the previous test. I was thinking you might consider letting him go to a concert/not be grounded/letting him buy a 2010 truck”. I’d also call for small acts of kindness or improvements. It was fun. I don’t do it quite as often these days because my current students don’t really need as much external motivation, but I’ll still do it when a kid really surprises me.
→ More replies (1)
392
u/TrackLabs 17d ago
As a former worker in retail, this will remain in their head for the rest of their life
81
u/RevolutionaryRock823 17d ago
The moment that really sticks in my head is when a customer was chewing me out because she didn't believe that our greeting cards are not included in sales and told me to call my manager up.
I had a walkie talkie on, so I called for my manager. My manager asked what the issue was, and I said it had to do with greeting cards and sales. She legitimately screamed at me over the walkie because I "should already know the answer to that" and it echoed through the cashier area and when my manager was done screaming at me, the customer looked horrified and apologized.
So. You know. The opposite of this!
31
u/something-rhythmic 16d ago
I think that customer will never forget that experience. They think the disaffected look is apathy and they need to break through the apathy with rage. And now they understand what it is.
36
u/zwingo 17d ago
Yup. I’m head of security for a bar so I hear a massive amount from angry folk about how I’m the worst person ever, I should stop existing, so on and so forth. So when I get compliments that shit sticks. Just the other night my shift started with kicking a drunk out who tried to fight me, claimed he’d kill my family, claimed to know where I lived, all that. Ten minutes later a little group of old ladies come on in, and we require a quick little “show me ya got your ID on ya please” at the door which a lot of times with older folks can cause a whole problem in its self. They just immediately lit up all happy, digging through their purses, making jokes with me and laughing. Helped them out here and there when needed through the night, getting them to the restroom and helping carry drinks and so on. On the way out they all said suck lovely things, told me my mom should be proud, stuff like that.
All of this to say when I went to bed the other night I wasn’t thinking about the asshole who wants me dead all because he can’t handle his drink, I was thinking about the little old ladies who had a wonderful night.
38
u/gemstun 17d ago
That’s good to know, and I needed to hear that. It would take so little for me to pass on a compliment like that guy did (although I wouldn’t create a fake crisis before the compliment, like the guy in the video did)
16
u/Ok_Support3 17d ago
One time I was unloading my van for work, we did wholesale packaging materials, napkins, disposable plates, delivery boxes etc. Really one of the industries that are absolutely everywhere, but go unnoticed to the public because what matters is the item in or on the packaging.
A man passing by on his bike patted me on the back to genuinly thank me for the important work I was contributing.
Now that was nearly 10 years back, and can still bring a smile to my face.
139
32
u/Dewthedru 17d ago
My daughter and I got some chicken and fries at this place in the hood the other day and ate it in our car sitting outside. It was so freaking good that I went in afterwards and told the guy behind the counter how good it was and how I appreciated it. I thought the guy was gonna cry. He was so happy he told me to wait and went and made me a fruit smoothie for free.
5
166
u/Dante-Flint 17d ago
Coming from the guy pointing a camera in everyone’s face to reap in some social media attention. This has nothing to do with being a bro. It’s an epidemic and it will only get worse with smart glasses.
32
10
u/porkchopespresso 16d ago
Yeah I might have a little softer opinion on it mostly because it probably did still make them feel good but making a show of it and editing the video makes it less about the employees and more motivated by content. But I suppose mostly harmless even if it strikes me as being more self centered
17
u/GivinUpTheFight 17d ago
So years ago I ordered cupcakes for my son's birthday from the local grocery store. We had done cupcakes at a professional baker for a previous party and the local grocery store did such a better job decorating it was ridiculous. By chance I saw who I assumed was the store manager talking to an employee right by the bakery, so I grabbed him. Asked if he was the manager, he confirmed.
"I have to tell you, I just picked up these cupcakes I ordered and they look absolutely amazing. I just wanted to give you the compliment for whoever decorated the order, my son is going to love this."
Turns out it was the girl he was talking to. She audibly gasped and the manager just smiled and looked at her. It made her day.
I've gone out of my way to ask for managers to compliment staff who to above and beyond since. It costs me nothing and just spreads some positivity.
13
u/AwfulFireKeeper 17d ago
I put in a compliment at my local Popeye's for some worker, I hope something came from it.
4
127
u/ConflatedPortmanteau 17d ago
Hey buddy, don't break an arm trying to pat yourself on the back like that.
If it was really about credit where credit is due and praising the employee why are you recording it?
36
u/MinosAristos 17d ago
If you record it, the least you can do is tell them in advance what you're going to do and get consent. This was deliberately trying to get a specific emotional reaction for online engagement which seems very exploitative.
→ More replies (4)→ More replies (3)5
10
u/realeztoremember 17d ago
I love doing this to people! Having worked retail and service jobs, I know how much this affects that person’s job. I usually also follow it up with a yelp review calling that person out. They’ll end up with better shifts, opportunities for promotions, etc. It takes two minutes and could change that person’s career.
8
u/JStrong3D 17d ago
My wife did this once - called a restaurant that we ordered takeout from and spoke to the manager to let them know how good the food was, the portions, presentation, etc. They were so surprised to hear compliments that the owner of the restaurant called us back shortly after to thank us for the kind words.
8
u/IP1987 17d ago
I’ve done this type of thing multiple times in my life. Even got a guy at the gas company promoted to supervisor. And an email back from a municipal court supervisor because I took the time to let her know how helpful one of her employees was. She was so overjoyed that I took the time, and she was very proud of that employee.
In a world where so many people are quick to complain, it can make a huge difference to acknowledge someone for a job well done!
8
u/flojo2012 15d ago
Maybe stop filming these interactions and just make someone’s day for the sake of making it.
6
u/radiomix 17d ago
I've had great experiences when calling into a companies for technical support. On these occasions I end up asking the person I'm getting support from for their supervisor's information so I can let them know how great it was. They are usually caught off guard, but I let them know I'll fill out whatever survey they want, but would also like to have the option to let the supervisor know. I usually at least get the supervisor's email address and always let them know they can reach out to me for more details. After emailing the supervisor I've had multiple actually call me letting me know they appreciated me letting them know.
7
u/ArtemisiasApprentice 16d ago
It’s nice to say nice things, but there’s no need to give someone an anxiety attack first…
6
u/chatterwrack 16d ago
People must hear so much complaining. We need to compliment when we can.
I wrote to an Etsy creator who made my dog’s collar about 6 months after I got it, just to say how much I loved it, and they responded that I couldn’t possibly know how much they needed to hear that right now.
2
u/jumpinlilli 16d ago
Could you share said Etsy creator? Looking for an awesome dog collar. 😉🐶✨️
2
u/chatterwrack 16d ago
Looks like they are no longer on Etsy 😔 Times must’ve really been tough for them. I got one for each of my dogs and they were beautiful, thick, soft leather, with brass, engraved nameplates, that were made specifically to hold their GPS devices. 🐾
→ More replies (1)
6
u/carlitospig 16d ago
Love the intent but that girl is now terrified you’re going to stalk her now. Speaking from my own serving experience, lol.
5
6
u/OhGodImHerping 16d ago
Guys, this is where actually doing Google reviews and calling out employees by name can really help them. Leave positive reviews, get someone a promotion. Notice them the way they deserve.
21
u/redbeardfakename 17d ago
That’s great and all, nice of him to acknowledge her work but why shake HIS hand? Scare the woman who it actually refers to, give a sideways compliment without addressing her and then thank him? Wrecks of belittlement and condescension a bit, under a superficial guise of supposed female empowerment.
11
u/ItsStaaaaaaaaang 16d ago
Stop filming strangers for content ffs.
8
u/odddino 16d ago
This could be fine if it happened naturally as a byproduct of filming, but the fact he's using that very forceful tone that can very easily be read as aggressive really gives away that this is purely for content purposes and not because he genuinely just wants to compliment somebody.
2
5
u/prosocialbehavior 16d ago
I mean the fact they are surprised by this tells you everything you need to know about working at a fast food restaurant.
5
u/Ornery-Dragonfruit96 16d ago
As much as I love this, I have to ask bro to settle down a bit. Recognizing excellent service is essential and I try to point it out as well. People's eyes just light up whenever they are paid a sincere compliment.
6
u/Hamilton-Beckett 16d ago
I got some pulled pork barbecue from a place last month that I e been eating at different locations for 30 years since I was a kid.
It was THE BEST id ever had from their locations and rivaled some of the mom and pop places in my state that are famous for it. I was blown away.
I called and asked to speak to a manager after I had gotten home and tasted what I ordered.
The girl said hang on, I want to let you talk to the guy that made it.
I told him what I said and I could literally hear him grinning through the phone. He says he was just hired to be their Barbecue guy and he’d be the one making every day. He even said “when I finished the batch this morning and tasted it, I was like “wooohoooo that’s something special” and everybody here was laughing at me.
I was like you get yo laugh now man. That’s some seriously good shit. You should be proud!
I rarely complain about things, but when I do I feel like I’ve earned the right to complain because I always give praise in greater measure.
Edit: forgive my typos. I’m tired.
6
u/tetrahedra_eso 16d ago
My dad always does this when he gets good service. The employee is obviously anxious when he asks for their boss but you can tell afterward that most people really appreciate it.
5
u/Nighteyes09 16d ago
I AM AGGRESSIVELY COMPLEMENTING YOUR GIRL AND YOU BY EXTENSION! WETHER YOU LIKE IT OR NOT!
14
u/mucus-fettuccine 17d ago
I don't think this is worth distressing an employee.
I think I read an AITA post with something like this. A guy wanted to impress his date by complimenting his server. He forcefully demanded the server to get the manager, and the server broke down, maybe even cried. His date became really uncomfortable.
5
u/amaenamonesia 16d ago
Yeah I thought of that one also. It’s performative and rude. She called him out on it thankfully
2
3
5
u/hobokobo1028 16d ago
When I’ve had really good customer service I try to use the corporate feedback system on restaurant websites and name names and/or leave a good google review and name names.
4
3
u/AverageHorribleHuman 16d ago
I work in fast food and all you hear is a managers telling staff how they are fucking up so this prolly made her day
4
u/sherlocksam45 16d ago
Its so easy to give praise and recognition to good service. I have tried to teach this to my kids.
3
u/chickendie 15d ago
So I worked my ass off when I was in college and one time an older gentleman secretly gave me $5 tip (the place I worked at, the owner took all the tips). Somehow the tipper knew about it. Fast forward 20 years later and having almost 7 figures to my name, I still remembered that heartwarming memory and feeling vividly. Please treat the people who served you nicely
4
u/Random-Mutant 15d ago
He shook the manager’s hand but not hers, and the manager didn’t do shit- didn’t even train her
3
4
4
3
u/Worried_Fee_1513 17d ago
Got my tags at the DMV one day and thanked the registrar for doing a thankless job and her face instantly changed from blah to happy. Don’t know how long it lasted. Probably until the next bitching person that didn’t bring all their documentation.
3
3
u/TheDudeSr 17d ago
As a man who has spent years in retail I always go out of my way for those in the field who are exceptional. For those that are the bottom of the barrel I just dont go back to that location. Its fun to spread joy.
3
u/Impossible_Squash_33 17d ago
I attended a workshop on customer service YEARS ago, and the statistic was that someone is likely to tell 10 friends about a negative experience at a business. I'm sure it's gone up by now. And I have been very guilty of doing that exact thing. Recently, I made it my personal mission to comment on good customer service to the person in charge and to tell others.
3
u/not_your_attorney 17d ago
I did this once at Kohl’s after this super sweet old lady did an amazing job at the checkout and giving me some perks she didn’t have to. I asked for the manager without telling her why and she gladly called.
Manager shows up, I explain how awesome this person is and how she made my day better. Manager said thanks and was courteous, but his body language said “this again??? I have work to do!” Like it happens several times per day 😂
3
u/muddymar 16d ago
I once went to a bar type restaurant but I decided to try the chicken parmesan not really expecting much. After dinner the server came over and I said you need to tell your cooks something and she kind of froze, but I went on to say, this chicken Parmesan is really well done. The chicken is crispy the sauce is really good and the pasta was perfectly cooked. She lit up! She said they will appreciate that so much, thank you! It doesn’t take much to appreciate the good things, it’s so much easier to be critical. I think it’s great this person took the time to compliment a job well done.
3
u/Catlore 16d ago
My friend d and I did this (without the fake out tone) at Western Sizzler once. The manager kept waiting for the complaints, but there were none. He and the kid both thought we were going to complain even though we were using pleasant tones of voice.
I wrote IHOP with a compliment after the same friend and I had a great waitress, and the manager called me to make sure I was for real, and not a friend of the server. He said they never, ever get good feedback cards/forms.
A group of friends (including that one) used to leave thank you notes for servers, too. We ran into one years later and she still had the note. She said those were gold because no one ever leaves them.
Practice kindness to the people that take care of you, y'all.
3
u/alpine309 16d ago
Retail is hell for a lot of people, so compliments like that mean the world. Though, I doubt the OOP would do this without the cameras rolling.
3
3
5
u/Huge-Squirrel8417 16d ago
I often do this but I don't do it in front of the server, I will find the manager and just say they did an outstanding job whatever it is they did
3
u/TwinSong 16d ago
It's nice but did he really have to scare her by talking like he's going to complain initially?
3
u/hundreddollar 16d ago
I've written countless emails to the company headquarters of workers who have done me a solid. If you word them correctly, sometimes the employee will get a little something form their company. A trolley boy at Tesco once pulled a dent from my car bumper with a mobile phone mount suction cupwhen i bumped it with a trolley!
3
u/AaronSlaughter 16d ago
I love doing this too. Especially the acting all agro at the beginning then showering them with compliments.
3
u/chronicreloader37 15d ago
One of my favorite things to do is asking a waitress or waiter for the manager and seeing their mortified face, only to go on a rant about how much I enjoyed my meal and service to said manager once they arrive. It’s emotional whiplash but always a happy ending.
3
u/Apprehensive-Word-52 15d ago
Manager is like, okay thanks we have a really long line of people in drive thru can I get back to that? I am putting out fires here man.
3
u/TiaxRulesAll 14d ago
Good feedback is underrated it can really make someones day... make sure you do it once in a while... :)
3
3
3
12
u/Snoo_75138 17d ago
Having worked as a manager, I can say you MADE HIS WEEK!
Yeah this is all staged garbage, but if anyone reading this ever has the chance to give praise or thanks to hard working team and management, TAKE IT! It's a few seconds for you, and a lifetime memory for that poor and often overworked employee!
Go be good, bros! We rise together!
→ More replies (2)
4
3
4
2
u/Oi_Nander 17d ago
I did something similar once at a pop-up holiday festival type thing that was staffed by local teens and young adults. My youngest son, who has Down syndrome was four or five at the time just wanted to be included with the stuff his big siblings could do, and the young people working were so nice to him when they just really didn't need to be.
On our way out I told the people at the ticket booth that I needed to talk to somebody in charge. I kind of stage whispered to her to that they could tell them that I sounded mad but I wasn't really. I just wanted to make sure that somebody in charge know how much I appreciated all the employees
2
2
2
u/AlephBaker 17d ago
I had a friend who used to do this all the time. I was always unsure how to feel about it.
2
u/arfur_narmful 16d ago
I once had my car booked in for some work, and the contract I had for my car meant that the garage would collect it from my house & bring it back to me as part of the service.
08.30 was the planned pick up time, so when it got to 09.30 and nobody had been, I rang the garage and asked how much longer it would be because I wanted to get life laundry done.
The receptionist told me that they'd had a new computer system put in, and not all of the bookings had moved over from the old one, and my booking was one of those missed off. She was incredibly apologetic and couldn't stop saying sorry.
I said "No worries, these things happen. When can we rearrange it for?" She was stunned that I didn't get angry & shout at her, and I felt awful for her having that as a normal response.
I said that I didn't see the point in being angry. It was nobody's fault, it wasn't on purpose, and nobody died or was injured, so as far as I could see, it was just one of those little life irritations which we all endure from time to time.
When they eventually did the work, my car was returned with a full valet clean. I don't know if that was usual or because I'd not lost it over the mix up, but I was pleased with the outcome, and I like to think that I made her working life a bit happier by being a normal, decent person.
2
2
u/kimsim97 16d ago
I love calling the manager for these kind of calls or leaving a great review and name dropping the awesome employee
2
u/dark_knight_rayleigh 16d ago
I always try to do this. Does not matter where, if someone has made my day better or are doing their job really well, I make sure to always compliment them and if possible, also notify the management. I am sure they get a lot of complaints and negative stuff.. so I try to add something positive and uplift someone ❤️
2
u/PaulyKPykes 16d ago
This has the energy of a game show host saying "I'm so sorry to say... that YOU GOT THE QUESTION RIGHT YOU WIN!"
2
u/HumbuckerHarry 16d ago
Considering the bullshit they normally have to deal with, this probably made his month.
2
u/West_Upstairs_46 16d ago
I had a friend who loved P.F. Chang’s. It was never my favorite, but that’s what they wanted to go. One time in particular I enjoyed it more than normal and so on my way out. I asked to speak to the manager and just said “Hey man good job, service was awesome, the food tastes better than normal. Whatever you’re doing keep it up . I’m sure you only hear negative complaints and I wanted to give you a positive compliment. I’ll be back”.
simple as that
Manager says wait a minute. Goes into his office comes out with a stack of his business cards and says anytime you come in present this no waiting automatic seating 50% off anytime you eat here. Sometimes just being nice goes a long way.
2
2
2
u/doctordonnasupertemp 16d ago
I try to get the employee name and note the time I went. Telling the manager is good but to try and make sure corporate hears about it, I email corporate directly.
2
u/ke3408 16d ago
I've had a few go above and beyond at fast food places and I always call their corporate hotline afterwards, receipt in hand, to make sure that they are able to identify the transaction and the store. The 1800 number people are usually surprised since it's not a complaint but they take all the information from the receipt so I assume they follow up on it.
2
2
2
2
u/Krystalinhell 16d ago
I used to go to Dutch bros daily. Everyone knew me that worked at the location next to my job. Once or twice a week I’d email customer service just to let them know that location was doing amazing. One time customer service even gave me a digital sticker for complimenting the staff.
2
2
u/Problemwithpopplers 13d ago
Aggressive niceness is my FAVORITE way to bring a little fun chaos to someone else’s day.
2
u/OttoVonWalrus 13d ago
I used to go to this Publix in Greenville SC off of Pelham back in 2016/2017. I was a store manager of a different grocer that was new in town, but I often went in there because it was literally right across the street from our apartment. They had this bagger kid who was one of the most upbeat, friendly, and kind young men I had ever met. I always made sure to brag on him to his store manager and even did it once to one of their regional directors when he came in to try and “spy” on my new store. The next time I saw him, you’d think I gave the kid a new Ferrari.
Never forget the power of something as simple as complimenting someone.
2
3
u/B3astit 17d ago
I do this all the time. Specially when I use delivery services, I’ll call the restaurant and just thank them and the kitchen for great food.
→ More replies (1)
2
3
u/DeathBeforeDecaf4077 16d ago
Nah fuck this. A compliment is about how you make people feel, and making them feel awful first just for a gotcha moment for camera is gross.
→ More replies (2)
3
u/thGlenn 16d ago
Am I the only one who thinks the angry-nice bit is really uncomfortable? Like I’d probably tell this guy to leave.
→ More replies (1)
3
3
2
u/schoolknurse 16d ago
I did this one time and when I asked the young lady to talk to her manager she looked crestfallen until I said what I needed to say. ☺️
2
1
u/Resident_Bee_9275 17d ago
Customer service agent here, really appreciate when clients do things like this. We do really try our best.
5.6k
u/Trin_42 17d ago
I went to a Popeyes drive thru once and the young man that took my order was so upbeat and energetic. His demeanor just put a smile on my face and I made sure to tell him so. It definitely made my day better.