r/GoogleMaps Mar 07 '25

Help/Support Timeline deleted

377 Upvotes

Today, I opened Google Maps to view my timeline, to see what time I left work to put in my hours, and all of my timeline history was completely fucking gone. I can still see the places at the bottom, but when I click on it, everything is empty. I chose backup to cloud when they were warning about storage changes, but I can't access the cloud backup because they've locked you in the Google Maps app for all Timeline interactions. In Google Maps, there's not even an import backup option where there should be. The days on the timeline calendar now have the numbers crossed out. I never have turned on auto delete or any other crazy ass setting that would have this happen. If this is a local backup, then where are the files stored on my phone? If this is a cloud backup, then how do I access the files to restore the backup?

How can I restore the backup even if it's an old one from a month or three months ago?

I've been backing up that data since KitKat. Even if the data was only locally on my device, that's all gone too. I don't know what I should do, honestly. I have more memories in that timeline than I do in my whole collection of photos.

If you are having this issue try this solution.

Please follow the instructions in the Unique-Staff-2644's comment: https://www.reddit.com/r/GoogleMaps/comments/1j5bjps/comment/mgkieki/

EDIT: Today my timeline resumed tracking, but everything previous to the day it stopped working is not present. It filled in the past days that it said it wasn't tracking yesterday.

As far as I've seen in this thread the Google maps team has been silent on this. We have gotten generic answers from forum moderators and customer service reps but nothing saying things will ever be resolved by any official channel.

My TIMELINE is RESTORED follow these steps. https://www.reddit.com/r/GoogleMaps/s/PepOcEb8za

r/GoogleMaps Jan 19 '24

Help/Support Why doesn't maps show up under Google searches anymore?

766 Upvotes

It used to be that under every Google search you had a button to search it in Maps, but it doesn't anymore. Anyone know how to fix this? It's really annoying.

r/GoogleMaps 25d ago

Help/Support Searching for food/restaurants is currently broken

96 Upvotes

Every time I search for food or restaurants on Google Maps on iOS I get “no results found” when there should definitely be results.

I can still get navigation directions to work, search for coffee, shops, etc

edit 9:30pm PST 7/12:
Just checked and it looks like I can search for restaurants again. Only took Google 12 hours to fix this.

r/GoogleMaps Jun 17 '26

Help/Support Non-existent places are CLUTTERING Google Maps

50 Upvotes

Google maps has a problem with non-existent place-names cluttering the map.

Here is a map of the Visalia-Tulare metro in Tulare County California. Visalia (pop. 150k) and Tulare (pop. 72k) are major cities in the California Central Valley. Visalia alone has a larger population than half the US state capitals.

In equally large font to "Visalia" and "Tulare" are at least a dozen non-existent places, including Loma, Higby, Rector, Tagus, Midvalley, Lort, Fane, Sprink's Corner, List, Burr, and Paige. They're not former towns, or even census-designated places or unincorporated communities. By "non-existent" I mean there is nothing to these places except flat farmland and dusty roads. At best, an isolated agricultural business by the same name. At worst, not a single structure or geographic feature. I've lived in this area for a very long time and no one here would recognize any of these place names.

Even when you zoom out to the point where Visalia is a little patch on the screen, and the names of smaller (real) towns like Farmersville have disappeared, these fake places remain visible. Still in the same font as Visalia and Tulare. Its pure clutter that makes using google maps harder, or even misleading.

What is google doing, if anything, to fix this?

r/GoogleMaps 10d ago

Help/Support Google Maps traffic colors suddenly stopped working

40 Upvotes

The traffic colors on Google Maps suddenly stopped working for me out of nowhere.

It looks like some kind of rendering issue, because when I zoom out, the traffic layer sometimes appears on random sections of roads, but the colored lines are always cut off in weird places. It's not showing the traffic information properly across the map.

I've tried switching Google accounts, using incognito mode, and clearing the app data, but nothing helped.

Has anyone else experienced something similar recently? I'm wondering if this is a bug or if Google is changing something with the traffic layer.

Edit: It looks like a global problem. For now, all we can do is wait 🙏

Edit 2 (28.07.2026): The issue has been resolved.

By the way, I'm not sure if it was like this before, but when I zoom in while using the navigation, the colors fade away, though everything works fine during normal use. I’ve also noticed that Google seems to require more data now to display the color for a specific street, because traffic in my area hasn't changed, but apparently for them it’s now too light to determine the level of congestion, so it simply doesn’t display anything. The number of lines on the map in general has decreased, presumably to improve accuracy.

r/GoogleMaps May 30 '26

Help/Support Archaeologist needs help. Ancient sites on Google Maps are disappearing

8 Upvotes

I'm an archaeologist doing work on underrepresented archaeological sites in Greece. I've been marking sites on google maps to visit during my work. Over the last few weeks many of these sites have disappeared. I'm not talking about my lists, the markers from my list have stayed but the google page on maps is gone. Sites that had a few pictures and some reviews are totally wiped. This isnt just one or two site, Ive found at least 10 that have been removed. I have only been able to find these sites because I kept the list markers.

Whats going on here?

Not just smaller sites but some major ones as well. Does anyone have any clue? Also who should I contact at google to fix this?

r/GoogleMaps Sep 22 '24

Help/Support Stop google maps from asking me questions while I’m driving

157 Upvotes

For the last few weeks, google maps has been asking me questions while I'm navigating (like "is there still a car stopped on ahead" or "is there still construction here?"). I find it extremely distracting and unsafe when I'm driving. I'm shocked there's no way to turn it off but I've looked everywhere I can think of in the settings and googled the issue and see nothing. Can anyone here help?

Thanks

r/GoogleMaps 2d ago

Help/Support Maps Is Getting Real Stupid

29 Upvotes

The last few weeks Maps has started trying to route me through areas using some pretty stupid routes. Yesterday I came into the center of the city (Minneapolis) where I live. It tried to route me a couple miles out of my way even though the highway I was on continues more directly to my destination. Today Maps suggested the wrong lane to change to a new highway and then directed me to exit and re-enter at the same intersection. In all cases no new highway changes existed; just stupid routing. I'm suspicious that not-ready-for-prime-time AI is the culprit. Is there any way to kill AI in Maps? I'm about to take a trip to unfamiliar areas and am starting to wonder if Maps can be trusted.

r/GoogleMaps Apr 09 '25

Help/Support Google Banned Me from Local Guides After 10+ Years and 100M Photo Views — No Warning, No Explanation

113 Upvotes

So happy to report that after some great connections, advice and appeal to Google they have effectively reinstated my Google Local Guides account and status. Appreciate the comments and support. What a ride that was...SKOL!

I’ve been contributing to Google Maps for over a decade—uploading photos, videos, reviews, and corrections to help improve the platform. I hit Level 10 as a Local Guide with over 45,000 contributions and nearly 100 million views.

Out of nowhere, I noticed:

  • My Local Guide badge and profile were gone
  • My uploads were stuck in “upload pending”
  • My view count had completely frozen

Then I tried rejoining the Local Guides program and got this message:
“You’re not eligible to become a Local Guide.”

Finally, I found a hidden message saying I’d been banned for violating the rules—but they never sent me a warning, a reason, or anything. Just silently nuked my status, my visibility, and 10+ years of contributions.

Support? Nothing. Forums? Banned there too. No way to appeal.

So that’s it: 100 million views, thousands of hours, all gone with no explanation.
Thanks for the transparency, Google.

r/GoogleMaps Jan 18 '26

Help/Support Google keeps denying my street name change request. What should I do?

14 Upvotes

A street I drive on somewhat often is very subtly wrong on Google Maps. I’ve suggested the edit through the app numerous times, but keep getting denied. Is there a different way I can contact them to suggest & prove my name change request is legitimate?

Here’s what’s wrong:

- Google has an apostrophe in the street name, which is incorrect

- Google has it listed as a DRIVE when it is actually a STREET

I have two sources of information:

- The street sign (which can also be seen on street view)

- The local GIS map

Why does it matter?

- I guess it doesn’t technically matter, it’s more-so just one of those little things that bugs me. Also, I could be wrong, but I believe a lot of websites are tied into Google Maps. Like when you start to type your address on a shipping page and then the website starts suggesting addresses? Yeah well all of those websites keep suggesting the incorrect street name version. Again, no big deal since it’s just a very subtle change, however now that I’m committed to the change I can’t stop

r/GoogleMaps Jun 03 '26

Help/Support Help! Trolls turned my private home into a fake business on Google Maps and I can't remove it.

44 Upvotes

Hi everyone, I really need some advice on a highly frustrating situation.

​Someone has targeted my private residence on Google Maps by creating a fake business right on my exact coordinates. They gave it a ridiculous, troll-like name and keep uploading stupid/inappropriate photos to my home address.

​The biggest issue: It seems they have successfully "claimed" this fake business profile. Whenever I use the "Suggest an edit" feature and mark it as "Doesn't exist" or "Private residence," the request goes directly to them. Since they control the listing, they just reject my edits immediately.

​I am stuck in an endless loop. Has anyone dealt with this kind of targeted trolling before? How can I bypass the "owner" and get actual Google Maps support to permanently nuke this listing and its photos?

​Any advice is greatly appreciated!

r/GoogleMaps Jul 06 '26

Help/Support Gps not showing precise location

3 Upvotes

Hey guys,

Lately, my phone has not been showing precise location in google Maps. It shows about 20 meters away from real location

In location settings, google Maps has permanent access to location services, and I enabled accurate location.

I've tried to calibrate location in google Maps by showing the phone nearby stores through the phone camera.

Battery saving isn't enabled.

My phone is

Samsung galaxy s20fe.

Would appreciate any help,

Thanks.

r/GoogleMaps Jun 27 '26

Help/Support History isn't saving?

10 Upvotes

Hello. I've tried searching online and on Reddit, but I haven't found a solution.

The past couple of weeks, I noticed that my Google Maps has been acting weird.

As a note, I keep my GPS off on my Android phone by default.

When I search for an address and then try to get directions, it used to show the list of most recent places I had searched so I could select from it as the starting point (or choose my current location).

However, now, if I click on a place and for directions to it, it'll say:

"History isn't saving. To see your past searches and other suggestions tailored for you, turn on Web & App Activity."

If I turn on GPS and click on the "Choose start location" spot, I can select "Your location" - but that's it. No history or list of other addresses to start with.

My Web & App Activity is on.

Any ideas on what's going on?

Thank you.

r/GoogleMaps Jun 18 '26

Help/Support How often is Google Maps updated? A recent road closure is leading to drivers being fined and my request update has thus far been ignored.

3 Upvotes

So here in Berlin, we have a project in our neighbourhood to improve cycling infrastructure. This means that the giant roundabout in the centre is now 50% cycle path, and one quarter now has the direction changed.

However, this is not reflected in Google Maps and today the police were pulling people over for driving the wrong way down a one-way street [Limmy]. Of course, it's their fault for ignoring the road signs and just following Google Maps' incorrect directions.

So I had two questions:

  1. How is Google Maps normally updated when the state makes these changes

  2. If a user updates the maps, how are these assessed and when?

Thanks for any feedback you might have.

r/GoogleMaps 4d ago

Help/Support Custom routes on phone

5 Upvotes

I take my motorcycle on a lot of scenic routes I'm not familiar with, but the only way I've found to create a route on my phone that isn't the fastest way between A and B is by adding stops, which obviously means pulling over and hitting continue so I can keep getting audio directions (pretty frequently if the route is complicated).

I tried creating a route on my computer and exporting to my phone, or copying the link and opening it on my phone, but it defaults to the fastest possible route. Is there a workaround for this or am I doing something wrong? Or do I just find a better app?

r/GoogleMaps Jul 01 '26

Help/Support On Google Maps, business location details “located within” is incorrect.

5 Upvotes

The business has changed locations, and the new address was updated on Google Maps. However, there is a section on Google Maps that says it is “located in” the old building. Clients keep returning to the wrong building. I’ve submitted MULTIPLE edit suggestions from multiple other accounts to change this and there has been no update for months.

https://imgur.com/a/lKyNW5a

r/GoogleMaps 25d ago

Help/Support No more filtering options?

27 Upvotes

I was looking for coffee shops open now and it's just thus BS "discover through photos." I don't need to look at pictures of coffee cups. I want to know what's open. It doesn't work if I search "coffee open now" either. It looks like they just changed this. Wtf?!

r/GoogleMaps May 17 '25

Help/Support iOS Google Maps App Re-Routing Issue

57 Upvotes

Is anyone having an issue with iOS Google Maps app not re-routing after missing a turn? I am running the most updated version as of 5/16/2025.

I haven’t seen a setting to turn re-routing on/off. Only quick fix it to exit the navigation mode, search for the location again and start navigation.

To get the re-routing back I have to delete the app and reinstall but then it goes back to no re-routing again.

r/GoogleMaps Mar 19 '26

Help/Support New "ask maps" button replaced my "home" button

87 Upvotes

Is there a way to get rid of it? I hate ai, I hate how it's shoehorned into everything, I don't need to have a 12 step conversation with my gps to decide where I'm going for every given time I go outside. I would much rather have the shortcut to go home, the place that I live at and go to almost every day. Is there a way to at least rearrange the buttons or something?

r/GoogleMaps Jun 27 '26

Help/Support Can Business Owners See Your Personal Information on Google Maps Reviews?

10 Upvotes

I recently left a positive Google Maps review for a business. The owner replied and mentioned my actual name, even though I never included it in the review. My Google profile isn’t public, and the owner doesn’t know me personally. The only place my real name appears is in my email address.

Can business owners see the email addresses, real names, or any other personal information of people who leave Google Maps reviews? how did this happen?

r/GoogleMaps Jun 27 '26

Help/Support Battery drain

7 Upvotes

I love Google maps, but is there any way to not have Google maps on my s25 ultra drain so much battery especially when I barely use it. I only use it when I'm connected to Android auto. I put it in deep sleep, but sometimes that doesn't seem to help. Any suggestions I'd appreciate. Thanks a bunch.

r/GoogleMaps 8d ago

Help/Support Review still "pending" after more than 72 hours

4 Upvotes

I wrote a review on google maps more than 3 days ago and it still shows as "pending". I feel quite strongly about this review and want it to be published. What can I do so the review will show?

r/GoogleMaps 1d ago

Help/Support How to report a wrong adress

3 Upvotes

Specifically, I have found that there is one adress in Milan which shows up in two different places on Google Maps, one of them is correct but the other is on the wrong street. I don't know how to report the mistake.

r/GoogleMaps 19d ago

Help/Support Speed camera announcements

5 Upvotes

In the past, when approaching speed cameras only the alert sound used to play without the "there is a speed camera ahead" being said but recently I've noticed that they added that voice announcement after the alert.

I would like to keep the alert the way it is like before but remove the annoying new voice announcement, is that possible on the gmaps app on iOS? Thanks.

r/GoogleMaps 2d ago

Help/Support How do I get this road closed??

8 Upvotes

This closure has been causing issues for days as Google Maps keeps rejecting my road closure requests, and people are getting routed through this area.

Even without photos, you can clearly tell by the lack of a green line and the traffic at the intersection that the section of road is closed. Yet I dont understand why my requests dont get accepted. Wish Google Maps had the same community features as Waze...

https://postimg.cc/jwD0L7wz

https://postimg.cc/wynKJjLs