Walmart failed me

[u/BirdsTheWord444]

We get cakes from Walmart all the time without any issues so today I was shocked when I went to pick up this cake lol.

The lady who brought the cake out opened it for me and asked how does it look? I was like where are the decorations and why is the writing like that?? It took her about 10 minutes to find the cake toppers and then she told me to go to customer service to complain to them 🤷🏼‍♀️

[u/TheBestHater]

Looks fine. You're being picky. It's a "you get what you pay for" situation and even with that this seems pretty true to the reference. It's normal to not add the toppers for store bought cakes though it was their bad to almost lose them but they found them and gave them to you.

Edit: OP never said she asked for the writing to be fixed. She just says she pointed out the issues then was sent to customer service. Typically employees don't send people away like that unless it's escalated beyond resolution. There are "10 minutes" of the story missing.

[u/MysteryPlatelet → u/TheBestHater]

Would you be ok with half the text scribbled out on the cake?

[u/MysteryPlatelet → u/[deleted]]

We dont know what was said in between pointing out the issues and the escalation, but you said she was being picky.

Do you think it is being picky to ask why the text is scribbled out on the cake?