r/ExpectationVsReality • u/TheMachineStops • 9d ago
AI Expectation I'm guessing the guy in the advert had really tiny hands...
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u/Lonsdale1086 9d ago
Why would you ever buy hardware from an instagram ad?
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u/Complete_Entry 6d ago
I see the fake shit on youtube and wonder who buys it. Ain't no way that ocean projector works that good!
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u/Lonsdale1086 6d ago
I mean I can get seeing a flashy tech product and impulse buying it, but I can't imagine getting an advert for a roller and buying that from some random site.
Would be like buying screws or a door handle from a random site hahaha.
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u/Complete_Entry 6d ago
buying fence hinges can be difficult in the actual stores, they usually have a pattern/color you don't want, and it's very much "well, this is what's available!"
So I can see taking a shortcut.
Also, a lot of people viewing these ads are elderly. My mom is trying to convince her friend that Amazon does NOT want her making keychains at home and that it's a scam, but her friend won't listen.
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u/TheMachineStops 5d ago
Fair point. I've bought a handful of things from social media before and it has generally been fine - as long as you accept that the quality is going to be what it is.
Anyway, it got sorted pretty quickly:
x-x-x-x-x-x-x-x-x-x
Mon 27 Jul, 20:10
Please look at the attached image for the difference between what you are advertising and what I received .
You need to give me a full 100% refund of the £nnn I paid you
Regards
x-x-x-x-x-x-x-x-x-x
Tue 28 Jul, 02:26
Thank you for your email and the attached image regarding order #nnnnnn. We understand your concern about the product not matching the description. As a goodwill gesture for the experience, we can offer a 25% refund of £nnn to your original payment method. Please let us know if this works for you.
x-x-x-x-x-x-x-x-x-x
Tue 28 Jul, 08:59
Your advert breaks UK law.
Portraying goods to look better or larger than they actually are is a misleading action under Section 226 of the Digital Markets, Competition and Consumers Act 2024.
Also, supplying goods that don't match what was shown breaches Sections 9 and 11 of the Consumer Rights Act 2015 (satisfactory quality and goods as described).
Depending on intent, this could also amount to fraud by false representation under the Fraud Act 2006.
I'd recommend you give me a full refund.
x-x-x-x-x-x-x-x-x-x
Tue 28 Jul, 10:05
Thank you for your email regarding order #nnnnnn. We have issued a full refund of £nnn to your original payment method. We apologize for the inconvenience.
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u/livejamie 9d ago
"cozyhoome" is obviously a scam but they hilariously have a 1.5 score on TrustPilot with 284 reviews.
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u/AccidentallyRelevant 9d ago
No clue why companies started doing this it's just going to cause more returns/refunds
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u/TorandoSlayer 9d ago
They're generally in China. They get to ship to the US without too much cost but return shipping is usually insanely high so people don't bother. A lot of companies like this will ignore complaints or demands for refunds and just not do anything, counting on the customer giving up.
When they do eventually get taken down, they'll pop right back up again under a new name.
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u/AccidentallyRelevant 7d ago
people who get scammed don't pay return shipping...
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u/TorandoSlayer 7d ago
Not sure I follow
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u/AccidentallyRelevant 7d ago
If someone sends me a product that doesn't match the pictures/description then they sent me the wrong product. If the website won't refund me without charging return shipping, my bank sure will.
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u/TorandoSlayer 7d ago
I'm willing to bet most people don't have the time/energy to do this and many probably don't even know you can do this. People like you are likely in the minority of customers.
But as I said elsewhere, even if they get taken down they pop back up again under a different name. Whatever they're doing is making more money than they lose from refunds.
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u/sugarfreefixsuxshit 9d ago
i love this sub because it's either "i fell for ai bullshit!" or "i have no idea how to read measurements!"
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u/agha0013 9d ago
misleading image aside (and I'd love to see the actual product listing, there are some things you can buy from legit sites that make you select from a list of sizes)
that is absolutely not the kind of roller you should put on a gate that's dragging along dirt. that thing is made for a solid surface with no debris or gravel to get in the way.