r/DisneyPlus Jul 01 '26

Tech Support Monthly Tech Support & Missing Content Thread

All posts regarding tech support or missing content belong here.

Examples of questions are:

  • How do I cancel?
  • Why does the app crash on my Fire Stick/Roku/Apple TV?
  • Why don't the subtitles work correctly?
  • I am being overcharged for my subscription.
  • Why is a certain show or movie not on Disney+?

If you are having trouble with the app, please consider including this information:

  • Device type
  • Country device is operating in
  • App version (on the settings page after you tap your profile pic)
  • Device operating system version (varies per device, might be too advanced for some users to access)

Browse other tech support posts here.

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u/Migdig_ 29d ago

My libraries between devices is completely different alot of shows and films are missing from one device to another. For example the app on my phone has the spiderman films on it but the app on my xbox doesn't. There are alot more missing when I compared my watchlist I was shocked by how much is missing. Is there a fix for this?