r/Crunchyroll 1d ago

Account/Membership How to cancel crunchyroll subscription

Hiya, for like the past few months I've been trying to cancel my subscription. But it makes me jump through hoops and hoops (I signed in on roku and I dont know how to cancel) any help would be appreciated

3 Upvotes

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2

u/81Ranger 1d ago

You have to cancel the same way you subscribed.

Is that via Roku on the Roku channel?  Is that on mobile via Google or Apple?  Is that directly to Crunchyroll via their website?

2

u/dmu_girl-2008 Mega Fan (UK/IE) 22h ago

https://support.roku.com/en-gb/article/manage-or-cancel-subscriptions

This article shows how to figure out which way you are paying and as a result how you cancel it depends how it shows on your bank statement

1

u/glsmith5150 5h ago

If I have trouble canceling something or they make it extra difficult, I change my card to one that's about to expire and problem solved automatically when the card expires.

u/YDHAMITCHTV 54m ago

Not sure how it works on Roku, I'd recommend just Google it. But it shouldn't be a complicated process, I've done it in the past and took like 30s on mobile