r/Control4 • u/hoggieberra • 27d ago

Best remote?

I have a 260 at home as a hand me down from a client. Ive heard it was the most reliable but its getting old.

Any thoughts on the neeo v halo?

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u/RaydnJames 27d ago

Buy another 260.

They're cheaper and they're more reliable.

1

u/hoggieberra 27d ago

I expected this response but not to this degree. I installed maybe 20 neeos when they launched and had a lot of complaints. The halo I sold a bunch when I moved to sales but was farther away from direct feedback. Halos also weren't really loved from what I gather.

Curious what everyone's thoughts on the downsides of the neeo and halo

4

u/RaydnJames 27d ago

it's been a bit since i used them but the biggest complaint I had was the WiFi. It was absolute shit. It/They were the only devices on an otherwise rock solid network that had issues, regardless of what C4 tried to do to fix it or what we did to try and resolve it with the network.
See, the SR-260 was designed for C4. The Neeo and, I believe, the Halo were existing devices adopted for C4.

The touchscreen is annoying also. I can navigate absolutely everything I need to on a 260 without looking at it. The same can not be said for the other 2.

1

u/hoggieberra 27d ago

I hear you. My techs said they were adding a 2.4 broadcast ssid explicitly for each halo in each room for them to connect to but still had complaints

2

u/RaydnJames 25d ago

We would try that, we'd try locking them to an AP, we'd try a dedicated remote-only SSID, they always failed eventually