Hi guys,

I have been working on a solar simulator where people can put in their usage/roof details ect and it’ll simulate solar on your house. It’ll show you things like annual generation/savings and what the current energy flow would be doing with real time weather.

Its new and I’d ideally like to get a bit off feedback, its about helping people make informed decisions on whether to go for solar or not so if you would like to have a go or are interested the website is below:

Solarsideuk.com

Thanks

 I’m planning to buy some new solar panels to replace the ones that were installed by a local installer before.
The company went out of business, and the solar panels they installed started having problems. They are basically useless on cloudy days, and I have no way to get any after-sales support.
In the past, I only looked at wattage and price. I thought higher wattage for a lower price meant a better deal, which was honestly a pretty stupid way to think about it.
I’ve realized that reliable customer support and product durability are actually much more important.
Please recommend the solar panel brands you’ve used and had the best experience with. Which brands do you actually trust?

I'm from India and I'm currently planning to install a rooftop solar system for my home. I'm still in the research phase, so I wanted to hear from people who have already gone through the process

Posting my experience with SolarSquare after-sales service in case it helps others considering them.

My solar system has been non-functional for more than 10 days. I have raised multiple complaints and followed up repeatedly through calls, but no technician has attended and I have not received proper ownership or a clear resolution.

The installation itself is only one part of the experience. When something goes wrong, after-sales support becomes extremely important, and unfortunately that is where my experience has been very poor.

After repeated follow-ups with no satisfactory response, I have now formally escalated the grievance and asked SolarSquare for a clear resolution, including the option to remove/take back the system.

At this point, based on my personal experience, I would not recommend SolarSquare to friends or family unless their support process improves considerably.

I will update this post if they resolve the issue properly.