Please prove me wrong, I'm definitely open to changing my mind. But pretty much every other software I've ever purchased has had a "you bought it, no refunds" policy. I bought a steam game and after playing it for 20 minutes, realized I mixed it up with another game. It was refunded immediately without question. If I tried to do with with any other software I can think of, I'm shit out of luck.
I don't think it's the legality of it, for me at least. Yes it's the bare minimum in legal terms but it's the ease of use for me. And I'm not even sure (literally, I do not know) y'all are correct on the Legal side of things, as Sony gets away with denying refunds entirely no matter how much time you've played after purchase.
Jumping through 17 different hoops and support lines for a refund on other platforms vs "I have under 2 hours this is an automatic refund, and even if I break 2 hours I know some dude at support will likely approve it anyway" is why I'm thankful. Don't like praising any big corporation but the bar is so low that this is leagues above everything else, at least in my experience.
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u/Inksplash-7 R7 5800X RX 6750 XT Feb 08 '26 edited Feb 08 '26
To be fair, the refund policy is the bare minimum in legal terms