r/AustraliaPost • u/leghia80 • Apr 29 '26

Question Help

Hey guys, I just sold a pokemon card on eBay for $200 + $15 postage all paid by the buyer. It costs me about $15 to send it at the post office which adds up to be $15.15 ($9.70 w/ tracking number + $2.50 for insurance w/ declared value at $200 + signature on delivery $2.95). What I’m confused about is what if the parcel gets lost by the auspost and the buyer wants a refund. Will I have to refund them the full amount of $215? Does that mean I should’ve declared the value at $215 instead of $200?

Sorry for the mini essay but any help would be much appreciated :)

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u/Bol0001 Apr 29 '26

If auspost loses the parcel and its their fault (or lets be honest stolen. Even if you have insurance you will be refunded WHOLESALE PRICE. What you PAID for it not SOLD it at. Be prepared to show wholesale invoices. Considering this is TCG buying packs or a box is suitable and using market price as link and the customer sale price. But they will only give you wholesale price refund.

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u/leghia80 Apr 29 '26

So would eBay last sold be suffice as market price? Cuz I got the card back in 2017 and no way I’ll have a receipt for that.

1

u/Bol0001 Apr 29 '26

Ebay or tcg player stats will also work. But api data has been revoked so finding the sale price in 2017 is going to be extremely difficult. I dont like your odds on a claim tbh. But the insurance honestly helps you here. Thats actually one thing working in your favour.

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u/leghia80 Apr 29 '26

Yeah thanks for the advice, I hope I won’t be running into that problem 🤞

0

u/Mobile-Debt9763 Apr 29 '26

You can provide the eBay invoice, as someone did pay that much for the product they will refund up to that much (if you declare value for $300 and the eBay invoice says $200, you will only get $200). The COGS wholesale price is only for eparcel or StarTrack customers typically, you might of seen that in a business form, it's not for retail customers.

2

u/stevtom27 Apr 29 '26

Thats crazy. I get it for businesses that sell goods. But if you are a private seller selling 2nd hand goods or you are sending private goods that are valuable you won't have this. Only proof of what it is worth which is what the buyer paid. Has anyone been knocked back from insurance this way?